National Centre For Family Hubs & Integrated Family Services - Delivery Partner

The Department for Education is seeking to appoint a delivery partner through a new procurement process to continue, build upon, and enhance the National Centre for Family Hubs’ (NCFH) role.

A Prior Information Notice (PIN) was issued for this requirement under the Public Contracts Regulations (PCR) 2015 on both Contracts Finder (National Centre for Family Hubs and Integrated Family Services - Contracts Finder) & Finder A Tender Service (National Centre for Family Hubs and Integrated Family Services - Find a Tender).

A Market Engagement Event was subsequently held on 10 February 2025 in accordance with PCR 2015. The slides and Question & Answer document from this event have been uploaded to Jaggaer.

The Family Hubs and Start for Life programme is a significant national initiative designed to improve outcomes for children and families by providing integrated, accessible, and community-based support.

Family Hubs operate as integrated services, simplifying the process for families to access necessary support. Instead of engaging with multiple agencies separately, families can find all the assistance they require in one location—whether through physical hubs, outreach services, or digital platforms. This approach enhances service coordination, reduces redundancy, and ensures a more efficient response to family needs, particularly for those facing disadvantages or vulnerabilities.

The successful supplier, as a delivery partner, will deliver a National Centre for Family Hubs (NCFH). This centre will provide support to Local Authorities (LAs) in the implementation of the Family Hubs programme between 1 June 2025 and 31 March 2026.

For further information, please access the ITT documents via the Jaggaer e-Procurement platform (itt_3445).

The Department will be holding a Market Engagement Event on 31 March 2025, from 10:30 am to 11:30 am.

1. Potential suppliers are invited to participate in this tender engagement session, which will be facilitated via Microsoft Teams.

2. The session will be led by representatives of the Department for Education and will focus on the programme’s requirements, the tendering process.

3. To register your interest in attending, please use the messaging facility in the Jaggaer Portal and include the email contact details of all attendees in your message.

Attendance is not mandatory. Slides and any Q&As from the session will be uploaded to Jaggaer following the event.