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Look Ahead Care & Support - IT Managed Service Provider

Look Ahead Care and Support

Awarded
services

This tender has closed

The submission deadline for this contract has passed. There may be more active services tenders from Look Ahead Care and Support, and hundreds more across the UK public sector.

Key details

Contracting authority
Region
London
Delivery: United Kingdom
Contract value
£3,200,000ex VAT
Submissions closed
11 February 2025
Published
10 January 2025

Procurement

Contract period
5 May 2025 - 10 January 2028
5 years
Submission method
Electronic Submission
Procedure type
Open procedure
CPV classifications
  • 72222300 Information technology services

What happened

Look Ahead Care and Support awarded this contract to Smartdesc Limited on 29 Jul 2025. The contract runs until 10 Jan 2028.

Description

The purpose of this tender is to identify a suitable supplier to deliver an IT Managed Service Provider solution to include a number of services under the following headings:

-24/7 Managed Service Desk

-Server hosting

-Backup as a Service (BaaS)

-Security services

-Procurement, billing and builds

-Reporting and Service Reviews

-Technical and innovation guidance, advice and support in conjunction with the Look Ahead IT strategic plan

It is the intention that this service will be awarded under one contract to one supplier. To deliver the requirements, an initial 3-year contract will be awarded with an optional extension of an additional 24 months. Therefore a total potential contract length of 5 years.

Awarded supplier

Supplier
Smartdesc Limited
Award date
29 July 2025

Contact

Address
Cally Yard, 439 Caledonian Road, London, N7 9BG
Contact name
Christopher Barber

Identifiers

Notice ID
000936-2025
OCID
ocds-h6vhtk-04cf4c

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External ID: fts-ocds-h6vhtk-04cf4c • Added 6 August 2026