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GWR - Customer Experience Training

First Greater Western Limited

Awarded
services
SME-friendly

This tender has closed

The submission deadline for this contract has passed. There may be more active services tenders from First Greater Western Limited, and hundreds more across the UK public sector.

Key details

Contracting authority
Region
Wiltshire
Delivery: South West England, United Kingdom
Contract value
£700,000ex VAT
£814,000 inc VAT
Submissions closed
22 May 2025
Published
22 April 2025

Procurement

Contract period
15 September 2025 - 30 September 2027
2 years
Possible extension to 1 July 2028 · 2 years, 9 months in total
Procedure type
Competitive flexible procedure
CPV classifications
  • 80000000 Education and training services

What happened

First Greater Western Limited awarded this contract to TRAIN 4 CHANGE LIMITED worth £683,365 on 13 Aug 2025. The contract runs until 30 Sept 2027.

Description

Provision of Design, Delivery and Evaluation of Customer Experience Training.

This is the third Development Programme which will build on the success to date of Great Experience Makers (original programme) and GEMS The Sequel.

This third programme will need to create excitement and engagement.

GWR are seeking to find a supplier to provide a truly memorable learning experience.

Awarded supplier

Supplier
TRAIN 4 CHANGE LIMITED
Award value
£683,365
Award date
13 August 2025

Contact

Address
Milford House 1 Milford Street, Wiltshire, SN1 1HL

Identifiers

Notice ID
016331-2025
OCID
ocds-h6vhtk-0505e0
Companies House
PPON
PXVG-2764-GZCQ

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External ID: fts-ocds-h6vhtk-0505e0 • Added 6 August 2026