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008809 - Schools Biometric EPOS & Nutritional Analysis Solution

Newcastle City Council

Awarded
services
2 lots

This tender has closed

The submission deadline for this contract has passed. There may be more active services tenders from Newcastle City Council, and hundreds more across the UK public sector.

Key details

Contracting authority
Newcastle City Council
Public authority - sub-central government
Region
Newcastle Upon Tyne
Delivery: North East England, United Kingdom
Contract value
£250,000ex VAT
£300,000 inc VAT
Submissions closed
30 April 2025
Published
26 March 2025

Procurement

Contract period
1 June 2025 - 31 May 2028
3 years
Possible extension to 1 June 2030 · 5 years in total
Procedure type
Open procedure
CPV classifications
  • 30000000 Office and computing machinery, equipment and supplies except furniture and software packages
  • 48000000 Software package and information systems
  • 55000000 Hotel, restaurant and retail trade services
  • 72000000 IT services: consulting, software development, Internet and support

What happened

Newcastle City Council awarded this contract to CRB CUNNINGHAMS LIMITED worth £305,123 on 2 Jul 2025. The contract runs until 31 May 2028.

Description

Newcastle City Council (NCC) has a requirement for a Schools Biometric EPOS & Nutritional Analysis Solution. NCC's requirements have been split into to two Lots;

Lot 1 - Electronic Catering Management and Payment System

Lot 2 - Nutritional & Menu Management Software Solution

It is noted that systems exist that incorporate both lot elements and providers can tender for one or both lots as an integrated system solution. NCC anticipates the Contract to be awarded by the end of May 2025 and the Solution to be fully implemented with Go-Live by August 2025.

All documents can be accessed on www.open-uk.org

Reference OPEN2025488

Full description

Newcastle City Council (NCC) has a requirement for an Electronic Catering Management and Payment System. The system must incorporate facilities to include the following:

  • Electronic Point Of Sale (EPOS) solution to ensure transaction times are maximised.
  • Provide interface with school systems (for example SIMS / Scholar Pack) to allow for appropriate information to be used on the till systems i.e. dietary requirements, religious requirements, and allergen information.
  • Provide multiple options for payment at the point of sale, including but not limited to, fingerprint biometric, pin pad, contactless payment.
  • Meal management system including suite of reports that can be individualised by school.
  • Provide appropriate hardware to facilitate point of sale transactions as well as maintenance/ servicing. This should be, but not limited to the till console with touchscreen functionality, customer display, payment solutions, i.e. fingerprint biometric, Pin Pads, contactless card machine.

Awarded supplier

Supplier
CRB CUNNINGHAMS LIMITED
Award value
£305,123
Award date
2 July 2025

Contact

Address
Civic Centre, Newcastle Upon Tyne, NE1 8QH
Contact name
James Wood

Identifiers

Buyer reference
008809
Notice ID
011316-2025
OCID
ocds-h6vhtk-04f8e9

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External ID: fts-ocds-h6vhtk-04f8e9 • Added 6 August 2026