Find a Tender Service

National Rail British Sign Language Information Service

Train Information Services Limited

Confirmed tender
services

Key details

Contracting authority
Train Information Services Limited
Public authority - sub-central government
Region
London
Contract value
£900,000ex VAT
£1,080,000 inc VAT
Deadline
28 November 2025
Published
30 October 2025

Procurement

Contract period
1 October 2026 - 30 September 2029
3 years
Possible extension to 1 October 2032 · 6 years in total
CPV classifications
  • 63711000 Support services for railway transport

What happened

The contract runs until 30 Sept 2029.

Description

Rail Delivery Group (RDG) invites Suppliers to demonstrate their capabilities in developing a centralised British Sign Language (BSL) solution for Great Britain's National Railways.

The proposed solution should enable the provision of railway-related information in real-time, and it must be hardware and software agnostic, so that it can be seamlessly integrated on industry-approved digital channels, stations' screens, and on-board of trains.

RDG is seeking an innovative and scalable solution that will contribute to making the railway network more accessible and inclusive for D/deaf passengers.

How to engage

Pre-Market engagement to determine availability, viabilty and potential cost of RDG requirements. Interested parties may access documents concerning the Pre Market Engagement following registration via RDG's Jaggaer Procurement Portal using the following link: https://raildeliverygroup.tlb.app.jaggaer.com/esop/tlb-host/public/rail-delivery-group/web/login.html?_ncp=1710400938107.1024291-1 Once registered the RFI can be found on the following link: https://raildeliverygroup.tlb.app.jaggaer.com/go/58536378019A35AF0B77

Contact

Address
First Floor North, Puddle Dock, London, EC4V 3DS

Bid documents

Sign up free to open bid documents and download specifications directly.

Identifiers

Notice ID
069841-2025
OCID
ocds-h6vhtk-05d75c
Companies House

Explore related tenders

External ID: fts-ocds-h6vhtk-05d75c • Added 6 August 2026