Medical Equipment Managed Maintenance Service

Provision of a Managed Service for medical equipment, including repair, maintenance, support and asset management for main and satellite sites.

Milton Keynes University Hospital NHS Foundation Trust is seeking a service delivery partner for the Medical Equipment Managed Maintenance Service.

The Contractor will be responsible for managing all the Medical Equipment and other Trust owned community and satellite site based medical equipment, according to the guidelines laid out in MHRA Managing Medical Devices January 2021, relevant Trusts Medical Devices/Equipment Management Policies and in accordance with the specification set out below.

The service provided will include a core hours on-site presence and a 7x24x365 remote presence for emergencies, which may require an engineer to attend site within the callout SLA defined below.

Trust medical equipment will require service to a comprehensive level, including all spare parts and a planned preventative maintenance programme. All medical equipment may require ‘other services’ i.e. callout, repair service and battery changes on RFID tags in line with the PPM schedule (in house and third party), Electrical Safety testing to be included. The core accessories e.g. NIBP cuffs are supplied by Medical Equipment Library (MEL).

The frequency and type of planned preventive maintenance must be specified within the offer, in line with the manufacturer’s instructions and should take into account the expected usage and the environment in which it is to be used, in line with MHRA guidance. As Assets are accepted and disposed of the Asset register will be continually updated by the Contractor.

The contractor will assist the Trust in reducing the environmental impact of medical equipment and provide a positive impact towards net zero.