Find a Tender Service

Keeping Well Services Framework

Sunderland City Council

Awarded
services
Framework agreement
9 lots

This tender has closed

The submission deadline for this contract has passed. There may be more active services tenders from Sunderland City Council, and hundreds more across the UK public sector.

Key details

Contracting authority
Region
Sunderland
Delivery: UKC23
Contract value
£75,000,000ex VAT
Submissions closed
14 January 2025
Published
8 January 2025

Procurement

Contract period
16 June 2025 - 28 November 2043
~18 years (est.)
Procedure type
Open procedure
CPV classifications
  • 85300000 Social work and related services

What happened

Sunderland City Council awarded this contract to Comfort Call Limited | Care Quality Services Ltd | The Care and Support Group Ltd | Hales Group Ltd | Vestra Homecare Limited | Westhome Care Services | Thorncliffe Homecare Limited (Hark Group Holdings) | Collens Healthcare Ltd | Elegance Care and Support Ltd | Allbrite Medical Staffing Ltd T/A Allbrite Care | Kelly Park Limited on 24 Oct 2025. The contract runs until 28 Nov 2043.

Description

Framework for the provision of Keeping Well Services (Care & Support at Home for Adults over 18 Years)

Lots 1 to 5 - Care & Support at Home

  • Lot 1 - Sunderland East
  • Lot 2 - Sunderland West
  • Lot 3 - Coalfields
  • Lot 4 - Washington
  • Lot 5 - Sunderland North

Lot 6 - Care and Support in the Home: Overnight Care

Lot 7 - Live in Care Service

Lot 8 - Carer Support Service (Carer Relief)

Lot 9 - Support Services (Ad-Hoc) Care and Support in the Home

Awarded suppliers (11)

Suppliers
  • Comfort Call Limited
  • Care Quality Services Ltd
  • The Care and Support Group Ltd
  • Hales Group Ltd
  • Vestra Homecare Limited
  • Westhome Care Services
  • Thorncliffe Homecare Limited (Hark Group Holdings)
  • Collens Healthcare Ltd
  • Elegance Care and Support Ltd
  • Allbrite Medical Staffing Ltd T/A Allbrite Care
  • Kelly Park Limited
Companies House: 0576327
Award date
24 October 2025

Contact

Address
City Hall, Plater Way, Sunderland, SR13AA
Contact name
Michelle Soppitt

Identifiers

Buyer reference
KWS01
Notice ID
078280-2025
OCID
ocds-h6vhtk-04bd66

Explore related tenders

External ID: fts-ocds-h6vhtk-04bd66 • Added 6 August 2026