Dartmoor Multi Academy Trust - Provision of Catering Equipment Servicing & Repairs

This contract is for the management and provision of catering equipment servicing to all school sites included in this tender. It is for the

provision of servicing for catering equipment within school kitchens and also any other catering equipment that may be held onsite. The

service will ensure the safe and efficient operation of all catering equipment whilst complying with industry standards and providing timely

responses to both scheduled and emergency servicing.

As a result of this tender process, the Trust intends to appoint a Contractor to provide a high-quality service that is flexible and will deliver

compliance and value for money for the Trust.

The Trust is seeking a Contractor that will deliver the provision of Planned Preventative Maintenance and Servicing of Catering Equipment

for this contract to provide a high-quality service, whilst delivering value for money for the school, parents and pupils using the Services.

The Contract also includes any other catering equipment outside of this that maybe held on site.

The scope of works will include, but not be limited to the following:

a. Servicing of all catering equipment.

b. Breakdown repairs.

c. Replacement of faulty parts.

d. Safety inspections and tests.

e. Compliance with relevant regulations and standards.

f. Emergency call-out services.

g. Provision of a detailed service report after each visit.

This contract includes additional works e.g.

a. Ad-hoc works

b. Remedial Works

c. Emergency works

However, the Trust reserve the right to award these works outside the tender, so such works are not guaranteed.

With a view to achieving a smooth and effective service for pupils and staff, the Successful Contractor shall ensure that they:

a. Have the technical and relevant experience to deliver the catering equipment servicing provision to the Trust, whilst demonstrating value

for money.

b. Appoint a competent person to take managerial control.

c. Establish effective management and operational level communication systems at all levels regarding the service with the Trust.

d. Develop a robust scheme and system of checks for managing, servicing and maintaining catering equipment, ensuring works are carried

out for all sites by a competent person.

e. Demonstrate the ability to deliver the services required in a flexible manner, as to cause minimum disruption to pupils, staff and the

day-to-day operations of the school.

f. Maintain a safe environment on school premises concerning the servicing of catering equipment and be responsible for all legal, and

health and safety requirements in delivering the services.

g. Adhere to all legal and statutory regulations and guidance to ensure compliance and ensure the delivery of services is at the desired level

to meet requirements.

h. Actively manage the resulting contract including contract review meetings, overall performance of the contract, and management of Key

Performance Indicator (KPI) and Service Level Agreement (SLA).

The contract is for a period of five (3) years with the possible extension of two (2) further years, in 12-month intervals (3+1+1).

Sites included are as follows:

Bridgerule Primary School

Chagford Primary School

Exbourne Primary School

Highampton Primary School

Holsworthy Community College

Lydford Primary School

Milton Abbot Primary School

Northlew & Ashbury Primary School

North Tawton Primary School

Okehampton College

Okehampton College – Wardhayes Campus

Okehampton Primary

South Tawton Primary School

St James Primary

Tavistock College

The Promise School