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Website Hosting and Support
Housing Ombudsman Service
Awarded
services
This tender has closed
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Key details
Contracting authority
Housing Ombudsman Service
Public authority - central government
Region
London
Sector
Contract value
£66,667ex VAT
Submissions closed
Not stated by buyer
Published
4 December 2025
Procurement
Contract period
1 December 2025 - 30 November 2026
11 months
Procedure type
Below threshold - without competition
CPV classifications
- 72000000 IT services: consulting, software development, Internet and support
What happened
Housing Ombudsman Service awarded this contract to CIVIC COMPUTING LIMITED worth £50,000 on 1 Dec 2025. The contract runs until 30 Nov 2026.
Description
G-Cloud 14 services required
- Ongoing maintenance, hosting & support of HOS's existing website
- Regular patching and upkeep of security protocols to maintain continuity of service
- Website development work where requested
- Carrying out annual accessibility audits to maintain access
- Capture of website analytics
- Training needs as and required
- Ongoing maintenance and development work on the online webform - this is an area we
frequently update and needs specialist attention
Additional Services
- Capture, display and publication of HOS's determination cases and landlord
performance reports for public view and download if required.
- Support of webchat functionality by outsourced enquiries services partner.
- UIX support services to ensure smart user engagement with our products.
Awarded supplier
Contact
Address
10 South Colonnade, Canary Wharf, London, E14 4PU
Email
Identifiers
Notice ID
079790-2025
OCID
ocds-h6vhtk-05d1bd
Explore related tenders
External ID: fts-ocds-h6vhtk-05d1bd • Added 6 August 2026