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Provision of Back Office Software

Kingston Upon Hull City Council

Awarded
services
Price only

This tender has closed

The submission deadline for this contract has passed. There may be more active services tenders from Kingston Upon Hull City Council, and hundreds more across the UK public sector.

Key details

Contracting authority
Region
Hull
Delivery: UKE11
Contract value
£1,002,755ex VAT
Submissions closed
Not stated by buyer
Published
11 December 2025

Procurement

Contract period
Until 11 December 2027
~2 years (est.)
Procedure type
Award procedure without prior publication of a call for competition
CPV classifications
  • 72268000 Software supply services

What happened

Kingston Upon Hull City Council awarded this contract to Civica UK Limited worth £1,002,755 on 1 Nov 2025. The contract runs until 11 Dec 2027.

Description

Direct Award to Civica UK Limited through the Crown Commercial Services (CCS) RM6285 Back Office Systems (BOS2) Lot 2 framework, for a fully hosted Level 1 PCI DSS compliant payment solution on a 2-year term and total value of £576,257. The contract shall have option to extend the services up to a further 3 years, subject to annual review of service and being satisfactory in its performance. The total contract value shall be £1,002,755.

Awarded supplier

Supplier
Civica UK Limited
Companies House: 01628868
Award value
£1,002,755
Award date
1 November 2025

Contact

Address
The Guildhall, Alfred Gelder Street, Hull, HU11AA

Identifiers

Notice ID
082138-2025
OCID
ocds-h6vhtk-05f425

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External ID: fts-ocds-h6vhtk-05f425 • Added 6 August 2026