Find a Tender Service
Provision of Contact Centre Accreditation and Membership
Driver and Vehicle Licensing Agency
Awarded
services
Wales
This tender has closed
The submission deadline for this contract has passed. There may be more active services tenders from Driver and Vehicle Licensing Agency, and hundreds more across the UK public sector.
Key details
Contracting authority
Driver and Vehicle Licensing Agency
Public authority - central government
Region
Morriston
Sector
Contract value
Not stated by buyer
Submissions closed
Not stated by buyer
Published
17 December 2025
Procurement
Contract period
17 December 2025 - 15 December 2027
2 years
Procedure type
Below threshold - without competition
CPV classifications
- 64200000 Telecommunications services
What happened
Driver and Vehicle Licensing Agency awarded this contract to CCA GLOBAL Ltd worth £41,000 on 17 Dec 2025. The contract runs until 15 Dec 2027.
Description
DVLA has decided to utilise the CCA Global Standard as a benchmark and currently hold global Version 7 accreditation. DVLA’s intention is to renew this membership & gain Version 8 accreditation for the term of this contract.
Awarded supplier
Supplier
CCA GLOBAL Ltd
Award value
£41,000
Award date
17 December 2025
Contact
Address
Longview Road, Morriston, SA6 7JL
Email
Identifiers
Buyer reference
CRN/25/20
Notice ID
083740-2025
OCID
ocds-h6vhtk-05f79f
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External ID: fts-ocds-h6vhtk-05f79f • Added 6 August 2026