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Debt Management System Replacement

Thames Water Utilities Limited

Awarded
services

This tender has closed

The submission deadline for this contract has passed. There may be more active services tenders from Thames Water Utilities Limited, and hundreds more across the UK public sector.

Key details

Contracting authority
Region
Reading
Delivery: London, United Kingdom
Contract value
Not stated by buyer
Submissions closed
Not stated by buyer
Published
19 January 2026

Procurement

Contract period
16 February 2026 - 16 February 2029
3 years
Procedure type
Competitive flexible procedure
CPV classifications
  • 48000000 Software package and information systems
  • 72263000 Software implementation services

What happened

Thames Water Utilities Limited awarded this contract to QUALCO (UK) LIMITED worth £5,000,000 on 19 Jan 2026. The contract runs until 16 Feb 2029.

Description

Thames Water intends to award an Agreement for the provision of a new Debt Management SaaS solution, as well as the Implementation and System Integration work associated with it. The Software Provider may wish to submit a bid in collaboration with a System Integrator, however Thames Water expects to sign one contract upon completion of this tender exercise under which the Supplier takes accountability for the provision of the Software licenses and the successful implementation of the system within Thames Water's environment.

Awarded supplier

Supplier
QUALCO (UK) LIMITED
Companies House: 08098859
Award value
£5,000,000
Award date
19 January 2026

Contact

Address
Clearwater Court, Reading, RG1 8DB

Identifiers

Buyer reference
TC2261
Notice ID
004352-2026
OCID
ocds-h6vhtk-055c64
Companies House
PPON
PNQQ-4647-DTCV

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External ID: fts-ocds-h6vhtk-055c64 • Added 6 August 2026