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Inpatient caseworker support and advice pilot

Cambridgeshire & Peterborough NHS Foundation Trust

Awarded
services
Price only

This tender has closed

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Key details

Contracting authority
Region
Fulbourn
Delivery: UKH1
Contract value
£46,000ex VAT
Submissions closed
Not stated by buyer
Published
13 February 2026

Procurement

Procedure type
Award procedure without prior publication of a call for competition
CPV classifications
  • 98000000 Other community, social and personal services

What happened

Cambridgeshire & Peterborough NHS Foundation Trust awarded this contract to Citizen's Advice Bureau Cambridgeshire worth £46,000 on 12 Feb 2026.

Description

  • Information and advice on various matters such as finances, housing, benefits (including personal independent payments (PIPs)), relationship breakdowns
  • In-patient ward attendance two days per week at two locations (2 days at Peterborough Cavell Centre and 2 days at Fulbourn Inpatient wards) covering both adult and older adult inpatient wards)

Full description

  • Information and advice on various matters such as finances, housing, benefits (including personal independent payments (PIPs)), relationship breakdowns
  • In-patient ward attendance two days per week at two locations (2 days at Peterborough Cavell Centre and 2 days at Fulbourn Inpatient wards) covering both adult and older adult inpatient wards)
  • Provider to work efficiently with the relevant teams across CPFT where necessary (such as crisis teams) and work in a flexible way to maximise the effect of the new service
  • Continuation of service as inpatients are discharged into the community as and when required, through for example handover work to care coordinator and/or community team within an agreed timeframe
  • We would like the winning provider to provide some brief training to CPFT teams, for example to share awareness on key areas such as benefits etc.
  • CPFT evaluation will track service delivery metrics such as re-admission rates and per-patient cost and collect qualitative outcomes through PROMs, patient satisfaction surveys, pre- and post-intervention questionnaires, and staff feedback on workload and service impact
  • Ideally, we are looking for a provider that would meet the Advice Quality Standard

Awarded supplier

Supplier
Citizen's Advice Bureau Cambridgeshire
GB-CHC: 1056102
Award value
£46,000
Award date
12 February 2026

Contact

Address
Elizabeth House (CPFT Headquarters), Fulbourn, CB215EF

Identifiers

Notice ID
013372-2026
OCID
ocds-h6vhtk-0653cd

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External ID: fts-ocds-h6vhtk-0653cd • Added 6 August 2026