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Ostara Care Call

Newcastle City Council

Awarded
services

This tender has closed

The submission deadline for this contract has passed. There may be more active services tenders from Newcastle City Council, and hundreds more across the UK public sector.

Key details

Contracting authority
Newcastle City Council
Public authority - sub-central government
Region
Newcastle Upon Tyne
Delivery: North East England, United Kingdom
Contract value
£250,000ex VAT
£300,000 inc VAT
Submissions closed
2 July 2025
Published
20 February 2026

Procurement

Contract period
31 March 2026 - 30 March 2029
3 years
Possible extension to 31 March 2032 · 6 years in total
Procedure type
Below threshold - without competition
CPV classifications
  • 48000000 Software package and information systems
  • 50111100 Vehicle-fleet management services

What happened

Newcastle City Council awarded this contract to LEGRAND ELECTRIC LIMITED worth £53,400 on 1 Apr 2026. The contract runs until 30 Mar 2029.

Description

The Ostara service is operated by Newcastle City Council (NCC) and provides home care service to around 3,000 customers, with an ambition to grow further.

The service is considering options for the possible future procurement of a new telecare, telehealth and lone working solution. The City Council is looking to engage with suppliers to understand how they would do it and what they would like to see in the scope of a contract. This market intelligence will help inform the scope of a potential contract.

All updates will be posted via:

Open: https://www.open-uk.org/

Project Reference: 008777 - Ostara Care Call

Awarded supplier

Supplier
LEGRAND ELECTRIC LIMITED
Award value
£53,400
Award date
1 April 2026

Contact

Address
Civic Centre, Newcastle Upon Tyne, NE1 8QH

Bid documents

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Identifiers

Buyer reference
008777
Notice ID
015648-2026
OCID
ocds-h6vhtk-054f00

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External ID: fts-ocds-h6vhtk-054f00 • Added 6 August 2026