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Care at Home Flexible Framework

Scottish Borders Council

Awarded
services
Framework agreement
Scotland

This tender has closed

The submission deadline for this contract has passed. There may be more active services tenders from Scottish Borders Council, and hundreds more across the UK public sector.

Key details

Contracting authority
Region
Newtown St Boswells
Delivery: Scottish Borders
Contract value
£76,000,000ex VAT
Submissions closed
Not stated by buyer
Published
11 August 2026

Procurement

Contract period
19 May 2026 - 18 May 2036
10 years
Procedure type
Open procedure
Evaluation method
Evaluation of the award criteria will be on the basis of Most Economically Advantageous Tender with a price/quality split of 40/60
CPV classifications
  • 85000000 Health and social work services
  • 85312000 Social work services without accommodation
  • 85300000 Social work and related services
  • 85310000 Social work services

What happened

Scottish Borders Council awarded this contract to Gentle Hands healthCare limited | SRS Care Solutions (Scotland) Ltd | Nightingales Home Help Services | Call-in Homecare Limited | MFCM | Concept Home Care | Enhance Support and Care | McSence Communication Ltd. | British Red Cross Society worth £76,000,000 on 27 Jul 2026. The contract runs until 18 May 2036.

Description

Provision of Care at Home services within the Scottish Borders

Full description

Scottish Borders Council is seeking to establish a flexible framework agreement for the provision of care at home services and is inviting tenders from suitably qualified and experienced providers.

The anticipated start date of the framework is 19th May 2026 and it is expected to last 10 years, with the option to periodically admit new entrants.

No guarantee is given as to the volume or value of any business awarded to any provider admitted to the framework agreement. Additional information: The services required fall within the scope of Schedule 3 of the Public Contracts (Scotland) Regulations and the procurement is carried out in accordance with Regulations 74-76.

Awarded suppliers (9)

Suppliers
  • Gentle Hands healthCare limited
  • SRS Care Solutions (Scotland) Ltd
  • Nightingales Home Help Services
  • Call-in Homecare Limited
  • MFCM
  • Concept Home Care
  • Enhance Support and Care
  • McSence Communication Ltd.
  • British Red Cross Society
Award value
£76,000,000
Award date
27 July 2026

Contact

Address
Council Headquarters, Newtown St Boswells, TD6 0SA
Contact name
Ryan Douglas

Identifiers

Buyer reference
1001434
Notice ID
076386-2026
OCID
ocds-h6vhtk-0551d0

Explore related tenders

External ID: fts-ocds-h6vhtk-0551d0 • Added 6 August 2026