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DOJ - OPONI - Provision, implementation and Support of a Case Management System and On-line Complaints Portal

Police Ombudsman for Northern Ireland

Awarded
services
Northern Ireland

This tender has closed

The submission deadline for this contract has passed. There may be more active services tenders from Police Ombudsman for Northern Ireland, and hundreds more across the UK public sector.

Key details

Contracting authority
Police Ombudsman for Northern Ireland
Public authority - central government
Region
Belfast
Delivery: Northern Ireland, United Kingdom
Contract value
Not stated by buyer
Submissions closed
Not stated by buyer
Published
4 February 2026

Procurement

Contract period
16 February 2026 - 15 October 2031
6 years
Procedure type
Competitive flexible procedure
CPV classifications
  • 48000000 Software package and information systems
  • 72000000 IT services: consulting, software development, Internet and support

What happened

Police Ombudsman for Northern Ireland awarded this contract to Withheld Section94 Supplier worth £1,500,000 on 4 Feb 2026. The contract runs until 15 Oct 2031.

Description

The Office of the Police Ombudsman (OPONI) (Buyer / Authority) has a requirement for the provision of a COTS solution for the Provision, Implementation and Support of a Case Management System with one-way customer portal. (Contract).

OPONI requires a managed solution which will transform its current investigations tools and processes and deliver efficiencies by exploiting current and emerging technology matched to the current and future needs of OPONI's continuous improvement priorities.

Awarded supplier

Supplier
Withheld Section94 Supplier
GB-PPON: PBXY-3232-WNHZ
Award value
£1,500,000
Award date
4 February 2026

Contact

Address
New Cathedral Buildings, Writers' Square, 11 Church Street, Belfast, BT1 1PG

Identifiers

Buyer reference
ID 6127895
Notice ID
009863-2026
OCID
ocds-h6vhtk-0599cb

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External ID: fts-ocds-h6vhtk-0599cb • Added 6 August 2026