Find a Tender Service

Case Management System - Drug and Alcohol Service

Somerset Council

Live
Confirmed tender
goods
SME-friendly

Key details

Contracting authority
Somerset Council
Public authority - sub-central government
Region
Taunton
Delivery: UKK23, United Kingdom
Contract value
£400,000ex VAT
£480,000 inc VAT
Deadline
9 November 2026
Enquiry deadline
23 October 2026(questions / clarifications)
Award decision
4 December 2026(estimated)
Published
7 October 2026

Procurement

Contract period
1 January 2027 - 30 June 2030
3 years
Possible extension to 30 June 2034 · 7 years, 5 months in total
Extension terms: 2 opportunities to extend for 24 months each. Estimated contract start 1st January 2027, system Go-Live date 1st July 2027
Procedure type
Competitive flexible procedure
CPV classifications
  • 48000000 Software package and information systems

Get alerts when Somerset Council publishes again

Free lets you browse and discover. Pro emails you the next time Somerset Council advertises a goods contract.

Description

Somerset Council is looking to procure a secure, hosted, fully supported, multi-agency, web-based Information/Case Management System for use by professionals involved in clients’ support for substance misuse.

How to engage

This request for expressions of interest is issued solely for the purpose of conducting market engagement. Organisations that take part will not be advantaged or disadvantaged in any way in any potential future formal procurement. Commercial confidentiality will be respected. This notice does not represent a formal commitment by Somerset Council to undertake a procurement procedure.   If you are interested in this potential opportunity, then please express an interest by midday on Friday 13th March via our e-tendering portal Proactis - free registration is available via this link - Proactis - Supplier Network Somerset Drug and Alcohol Services are commissioned by Somerset Council and provided by Turning Point. They provide an all age, cross county specialist drug and alcohol specialist treatment service for Somerset. They work out of 3 hubs and provide outreach to community hubs and other sites. They provide additional specialist services for specific groups, for example rough sleepers, people involved in the criminal justice system, young people and their families. They work closely with other health and related services. Response to Market Engagement Form https://forms.office.com/Pages/ResponsePage.aspx?id=BvYktXr3okqNov5wNDsMzpothYayXiNKieZJLysLleRUMTFMN1YwNFFFMDRXQ0FSOE1JUFVBRjdFRS4u - Midday, Friday 13th March 2026 Availability for demos w/c Monday 16th March 2026

Contact

Address
Somerset Council, County Hall, Taunton, TA1 4DY
Contact name
Joanna Hunt

Bid documents

Sign up free to open bid documents and download specifications directly.

Identifiers

Buyer reference
ERFX1003379
Notice ID
094813-2026
OCID
ocds-h6vhtk-066260

Explore related tenders

External ID: fts-ocds-h6vhtk-066260 • Added 6 August 2026