Supported Living Step Down Bed Service & MH Support Worker Services
Central and North West London NHS Foundation Trust
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Key details
Procurement
- 85111000 Hospital services
What happened
Central and North West London NHS Foundation Trust awarded this contract to Lifecome Limited on 3 Mar 2026. The contract runs until 30 Sept 2028.
Description
CNWL is looking to commission 35 low to medium supported living beds to serve the boroughs of Brent, Harrow, Hillingdon, Kensington & Chelsea and Westminster. The service should also include enough staffing to enable 24hr staffing coverage in each property, as well as provision of ‘enhanced’ mental health & care co-ordination support to patients across these 35 beds meeting all requirements laid out below
The aim of this provision is to:
- Support early discharge of patients from acute MH wards safely into the community, supporting a reduction in length of stay & releasing capacity
- Support early discharge of CNWL service users in out of area beds, including, where necessary, co-ordinating service user repatriations
- Provide recovery-focused environments that support service users to build independence, engage with activities of daily living and remain complaint with treatment
- Provide social care support, particularly in relation to benefits and housing process
- Refer/signpost patients to activities within the local community that will support recovery
- Provide support to service users with discharge goals and ensure timely discharge is being facilitated from the step down project so it can continue to support flow
- Work jointly with CNWL Teams and other relevant organisations to support referrals, patient care and discharge planning, and participate in/lead MDT Professionals meetings.
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External ID: fts-ocds-h6vhtk-04fcad • Added 6 August 2026