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CONFIRM Software - Asset Management System

Hartlepool Borough Council

Awarded
goods

This tender has closed

The submission deadline for this contract has passed. There may be more active goods tenders from Hartlepool Borough Council, and hundreds more across the UK public sector.

Key details

Contracting authority
Hartlepool Borough Council
Public authority - sub-central government
Region
Hartlepool
Contract value
£103,860ex VAT
Submissions closed
Not stated by buyer
Published
17 March 2026

Procurement

Contract period
1 May 2026 - 30 April 2029
0
Procedure type
Below threshold - without competition
CPV classifications
  • 48000000 Software package and information systems

What happened

Hartlepool Borough Council awarded this contract to BRIGHTLY SOFTWARE LIMITED worth £103,860 on 17 Mar 2026. The contract runs until 30 Apr 2029.

Description

CONFIRM is one of a very small number of software solutions which provide full asset management capabilities for use by local authorities and utility companies. This software has become embedded within HBC's Internal Procedures, including Highway Services.

The system is robust, bespoke and meets the needs of Highways and Asset Management Teams. It is flexible and allows non-highway assets to be managed in a similar way. The system manages streetworks permits from a utility works perspective and provides seamless integration from highway inspection through to internal permit creation.

The market place for this type of product is severely limited. Investigations have been conducted into sourcing alternative suppliers however these would involve initial set-up fees costs, additional specialist modules and training which would incur further costs and time. Such levels of additional funding would not be sanctioned.

The supplier is a leading-edge software company offering many varied solutions of which CONFIRM forms part of. Hartlepool Borough Council have this software embedded and are one of nearly one hundred similar Authorities using the same software. Sourcing by other procurement routes rather than the one taken would also incur additional costs.

This contract serves as an exemption outside of HBC Contract Procedure Rules.

Awarded supplier

Supplier
BRIGHTLY SOFTWARE LIMITED
Companies House: 12838751
Award value
£103,860
Award date
17 March 2026

Contact

Address
Civic Centre, Victoria Road, Hartlepool, TS24 8AY

Identifiers

Buyer reference
OPEN17032026124643
Notice ID
024037-2026
OCID
ocds-h6vhtk-066c2f

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External ID: fts-ocds-h6vhtk-066c2f • Added 6 August 2026