Ticketing Machine Procurement
Se Trains Limited
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Key details
Procurement
- 50316000 Maintenance and repair of ticket-issuing machinery
What happened
Se Trains Limited awarded this contract to Worldline IT Services UK Limited on 25 Mar 2026. The contract runs until 24 Dec 2032.
Description
SE Trains Ltd are looking to establish a supply chain for the provision, ongoing maintenance and repair of various ticketing devices to drive improved customer experience, performance and value. This procurement is divided into three lots:
1. Ticketing Vending Machines,
2. Mobile Ticket Issuing Systems, and
3. Ticketing Office Machines, with no more than one supplier appointed to each Lot. The framework agreement awarded to the preferred bidder(s) will include a term of up to 8 years, and allow other DfT Operator Limited subsidiaries to call-off from. The value of the SE Trains Ltd services over the term is £67,180,545. The incremental value for call-offs for each lot is estimated to be: 1. £113,214,107, 2. £100,486,478, 3. £129,280,798. SE Trains Ltd ticketing estate includes 283 TVMs, 217 TOMs, and 271 Mobile TIS. SE Train Ltd currently have funding approved for award against Lot 1 once the framework has been awarded, with award against Lots 2 & 3 dependent upon subsequent approvals.
Awarded supplier
Contact
Identifiers
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External ID: fts-ocds-h6vhtk-04ccd9 • Added 6 August 2026