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Ticketing Machine Procurement

Se Trains Limited

Awarded
services
Framework agreement
3 lots

This tender has closed

The submission deadline for this contract has passed. There may be more active services tenders from Se Trains Limited, and hundreds more across the UK public sector.

Key details

Contracting authority
Region
London
Delivery: United Kingdom
Contract value
£410,161,928ex VAT
Submissions closed
13 February 2025
Published
24 December 2024

Procurement

Contract period
Until 24 December 2032
8 years
Submission method
Electronic Submission
Procedure type
Negotiated procedure with prior call for competition
CPV classifications
  • 50316000 Maintenance and repair of ticket-issuing machinery

What happened

Se Trains Limited awarded this contract to Worldline IT Services UK Limited on 25 Mar 2026. The contract runs until 24 Dec 2032.

Description

SE Trains Ltd are looking to establish a supply chain for the provision, ongoing maintenance and repair of various ticketing devices to drive improved customer experience, performance and value. This procurement is divided into three lots:

1. Ticketing Vending Machines,

2. Mobile Ticket Issuing Systems, and

3. Ticketing Office Machines, with no more than one supplier appointed to each Lot. The framework agreement awarded to the preferred bidder(s) will include a term of up to 8 years, and allow other DfT Operator Limited subsidiaries to call-off from. The value of the SE Trains Ltd services over the term is £67,180,545. The incremental value for call-offs for each lot is estimated to be: 1. £113,214,107, 2. £100,486,478, 3. £129,280,798. SE Trains Ltd ticketing estate includes 283 TVMs, 217 TOMs, and 271 Mobile TIS. SE Train Ltd currently have funding approved for award against Lot 1 once the framework has been awarded, with award against Lots 2 & 3 dependent upon subsequent approvals.

Awarded supplier

Supplier
Worldline IT Services UK Limited
Award date
25 March 2026

Contact

Address
Second Floor, 4 More London Riverside, London, SE12AU
Contact name
Ruth Punnett

Identifiers

Notice ID
041499-2024
OCID
ocds-h6vhtk-04ccd9

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External ID: fts-ocds-h6vhtk-04ccd9 • Added 6 August 2026