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Tenant Satisfaction Surveys

Ashford Borough Council

Awarded
services
SME-friendly

Published on Delta eSourcing — Kent Business Portal (ref: ASH/25/165)

This tender has closed

The submission deadline for this contract has passed. There may be more active services tenders from Ashford Borough Council, and hundreds more across the UK public sector.

Key details

Contracting authority
Ashford Borough Council
Public authority - sub-central government
Region
Ashford
Delivery: UKJ4, United Kingdom
Contract value
£65,000ex VAT
£78,000 inc VAT
Submissions closed
20 February 2026
Published
26 January 2026

Procurement

Contract period
13 April 2026 - 12 April 2028
2 years
Possible extension to 13 April 2029 · 3 years in total
Procedure type
Below threshold - open competition
Evaluation method
Name: Criterion 1 / Weighting: Name: Criterion 2 / Weighting: Name: Criterion 3 / Weighting:
CPV classifications
  • 79311000 Survey services

What happened

Ashford Borough Council awarded this contract to The Leadership Factor Ltd worth £65,000 on 14 Apr 2026. The contract runs until 12 Apr 2028.

Description

Ashford Borough Council is looking to appoint a qualified supplier to deliver Tenant Satisfaction Measures (TSM) perception surveys in compliance with the Regulator of Social Housing (RSH) requirements.

For more information about this opportunity, please visit the Delta eSourcing portal at:

https://www.kentbusinessportal.org.uk/tenders/UK-UK-Ashford:-Survey-services./JDUHE6282K

To respond to this opportunity, please click here:

https://www.kentbusinessportal.org.uk/respond/JDUHE6282K

Awarded supplier

Supplier
The Leadership Factor Ltd
Award value
£65,000
Award date
14 April 2026

Contact

Address
International House, Dover Place, Ashford, TN23 1HU
Contact name
Stephanie Leonard

Bid documents

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Identifiers

Buyer reference
ASH/25/165
Notice ID
006937-2026
OCID
ocds-h6vhtk-060f42

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External ID: fts-ocds-h6vhtk-060f42 • Added 6 August 2026