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Tracey Constant

2Gether Support Solutions Limited

Confirmed tender
services
SME-friendly

Key details

Contracting authority
2Gether Support Solutions Limited
Public authority - central government
Region
Kent
Delivery: United Kingdom, United Kingdom
Contract value
£430,000ex VAT
£516,000 inc VAT
Deadline
23 March 2026
Published
5 February 2026

Procurement

Contract period
1 June 2026 - 31 May 2029
3 years
Possible extension to 1 June 2031 · 5 years in total
Procedure type
Open procedure
CPV classifications
  • 60120000 Taxi services
  • 60130000 Special-purpose road passenger-transport services

What happened

The contract runs until 31 May 2029.

Description

The Authority is seeking a reliable, multi-tiered taxi and private hire provision to support the 24/7 movement of patients, staff, and medical items (including medical records and pathology specimens) across five primary hospital sites. This contract utilises a Cascade Model to ensure 100% fulfilment and incorporates a significant Social Value element regarding maternity transport.

The Authority anticipates a multi-provider award to ensure geographic resilience.

Geographical Scope of Sites

The Provider must provide comprehensive coverage to, from, and between the following locations:

Kent and Canterbury Hospital (KCH): Ethelbert Road, Canterbury, CT1 3NG

William Harvey Hospital (WHH): Kennington Road, Ashford, TN24 0LZ

Queen Elizabeth, The Queen Mother Hospital (QEQM): College Road, Margate, CT9 4AN

Buckland Hospital (BHD): Coombe Valley Road, Dover, CT17 0HD

Royal Victoria Hospital (RVH): Radnor Park Avenue, Folkestone, CT19 5BN

The following services required but not limited to:

Patient Journeys

Non-emergency transport for eligible patients and service users.

Staff Journeys

Business-critical travel, inter-site meetings, and out-of-hours shifts.

Movement of Goods

Urgent transport of medical records, pathology specimens, and bloods.

Driver & Vehicle Standards

All drivers must be DBS-cleared and trained in handling sensitive medical goods (e.g., specimens).

Vehicles must be maintained to a high standard of cleanliness, reflecting the healthcare environment.

How to engage

C408048 Taxis & Courier Transport Services Multi-Tiered Taxi & Private Hire Vehicle (PHV) Provision The Authority is seeking a reliable, multi-tiered taxi and private hire provision to support the 24/7 movement of patients, staff, and medical items (including medical records and pathology specimens) across five primary hospital sites. This contract utilises a Cascade Model to ensure 100% fulfilment and incorporates a significant Social Value element regarding maternity transport. The Authority anticipates a multi-provider award to ensure geographic resilience. Geographical Scope of Sites The Provider must provide comprehensive coverage to, from, and between the following locations: Kent and Canterbury Hospital (KCH): Ethelbert Road, Canterbury, CT1 3NG William Harvey Hospital (WHH): Kennington Road, Ashford, TN24 0LZ Queen Elizabeth, The Queen Mother Hospital (QEQM): College Road, Margate, CT9 4AN Buckland Hospital (BHD): Coombe Valley Road, Dover, CT17 0HD Royal Victoria Hospital (RVH): Radnor Park Avenue, Folkestone, CT19 5BN The following services required but not limited to: Patient Journeys Non-emergency transport for eligible patients and service users. Staff Journeys Business-critical travel, inter-site meetings, and out-of-hours shifts. Movement of Goods Urgent transport of medical records, pathology specimens, and bloods. Driver & Vehicle Standards All drivers must be DBS-cleared and trained in handling sensitive medical goods (e.g., specimens). Vehicles must be maintained to a high standard of cleanliness, reflecting the healthcare environment.

Contact

Address
William Harvey Hospital, Kennington Road, Ashford, Kent, TN24 0LZ
Contact name
Tracey Constant & Sam Palmer

Bid documents

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Identifiers

Buyer reference
C408048
Notice ID
010487-2026
OCID
ocds-h6vhtk-0648f3

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External ID: fts-ocds-h6vhtk-0648f3 • Added 6 August 2026