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Provision of a Choice Based Lettings and Homelessness System

Southend-on-sea Borough Council

Awarded
services
SME-friendly

This tender has closed

The submission deadline for this contract has passed. There may be more active services tenders from Southend-on-sea Borough Council, and hundreds more across the UK public sector.

Key details

Contracting authority
Region
SOUTHEND-ON-SEA
Contract value
£204,654ex VAT
Submissions closed
31 December 2025
Published
22 July 2026

Procurement

Contract period
1 August 2026 - 31 July 2030
4 years
Procedure type
Call-off from a framework agreement
CPV classifications
  • 48100000 Industry specific software package
  • 48600000 Database and operating software package

What happened

Southend-on-sea Borough Council awarded this contract to CIVICA LIMITED worth £204,654 on 21 Jul 2026. The contract runs until 31 Jul 2030.

Description

CRM system for statutory homelessness applications, housing register applications and a Choice Based Lettings system with additional modules for Rough Sleeper case management, extracting Subject Access Requests and enabling homeless enquiries to be recorded within the system.

Awarded supplier

Supplier
Award value
£204,654
Award date
21 July 2026

Contact

Address
Civic Centre, Southend-on-sea, SS26EN
Contact name
Sharon Cohen

Identifiers

Buyer reference
DN788102
Notice ID
ef1cc3d3-8671-45fd-b079-5c3295b47464-907709
OCID
ocds-b5fd17-b64812b9-e8ea-4140-8ec7-713678cf68e1

Explore related tenders

External ID: cf-ocds-b5fd17-b64812b9-e8ea-4140-8ec7-713678cf68e1 • Added 22 July 2026