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Communications Solution and Telephony Services

Kent County Council trading as Procurement Services

Live
Confirmed tender
services
SME-friendly
VCSE-friendly
Framework agreement
5 lots

Key details

Contracting authority
Kent County Council trading as Procurement Services
Public authority - sub-central government
Region
West Malling
Contract value
£100,000,000ex VAT
£120,000,000 inc VAT
Deadline
17 August 2026
Enquiry deadline
6 August 2026(questions / clarifications)
Award decision
18 September 2026(estimated)
Published
22 July 2026

Procurement

Contract period
1 October 2026 - 30 September 2030
4 years
Procedure type
Open procedure
CPV classifications
  • 48000000 Software package and information systems
  • 64000000 Postal and telecommunications services
  • 72000000 IT services: consulting, software development, Internet and support
  • 79000000 Business services: law, marketing, consulting, recruitment, printing and security
  • 32000000 Radio, television, communication, telecommunication and related equipment
  • 50000000 Repair and maintenance services

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What happened

The contract runs until 30 Sept 2030.

Description

This Framework will provide a compliant and efficient route for UK public sector organisations to procure communications and telephony-related goods, services, and solutions.

The Framework enables the public sector to modernise communication systems, supporting the transition from legacy telephony infrastructures (such as PSTN and ISDN) to secure, digital, and cloud-based technologies. It is designed to deliver interoperability, resilience, and value for money across public sector estates.

The Framework is structured into five Lots designed to reflect real operational needs and encourage participation from organisations of all sizes including SMEs, VCSEs, and consortia. Bidders will be expected to be able to provide all services listed within each Lot, this could either be directly or via sub contractors/partners. Bidders can bid for any amount of Lots and do not have to provide all five Lots.

For more information about this opportunity, please visit the eSourcing portal at:

https://csg.delta-esourcing.com/tenders/UK-UK-West-Malling:-Communications-network./D9F36UG24Q

To respond to this opportunity, please click here:

https://csg.delta-esourcing.com/respond/D9F36UG24Q

How to engage

The purpose of this engagement is to: Understand market capability and capacity Inform the development of the specification and pricing mechanism Explore innovate solutions Identify potential risks and delivery models. Suppliers are invited to participate in the following activities: Online Questionnaire

Contact

Address
1 Abbey Wood Road, West Malling, ME19 4YT
Contact name
Jennifer Ware

Identifiers

Buyer reference
Y26015
Notice ID
069046-2026
OCID
ocds-h6vhtk-065a6d

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External ID: fts-ocds-h6vhtk-065a6d • Added 22 July 2026