Provision of Gas Renewal Services - Midsomer Norton Schools Partnership

This Tender opportunity has been issued by ESOS Energy Ltd on behalf of Midsomer Norton Schools Partnership (the Trust) and Tenderers are invited to Tender for the provision of Gas Renewal Services. The Contractor’s gas renewal service will be responsible to secure and implement a new gas supply arrangement for the Trust and it’ schools ahead of existing contract end dates, ensuring continuity of supply, compliance with applicable regulations, and transparent, auditable decision-making. The service typically covers coordination of site and meter data, market engagement and quotation management (or support to the Trust’s chosen route to market), evaluation and award support, and onboarding/mobilisation with the incoming Contractor.

Delivery will be planned around the contract expiry profile for each school and follows a defined sequence of activities from data validation through to contract start and live service commencement. The Contractor should provide a clear timeline, identified dependencies, and named points of contact for both operational delivery and escalation. The Contractor will operate appropriate governance and reporting throughout delivery, including regular status updates (e.

g. , weekly during active renewal windows), exception reporting for any at-risk sites, and confirmation that all communications and decisions are captured for audit purposes. Delivery must support the Trust’s safeguarding, data protection and compliance requirements (including secure handling of site and billing data) and ensure that any third parties involved are clearly declared and managed.

Typical performance measures include on-time renewals (before contract end), zero loss of supply incidents, accuracy of meter/site data, successful first-time billing (correct sites, rates and dates), and responsiveness to queries and escalations.