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ITSM Renewal and Expansion

Greensquareaccord Limited

Awarded
services
SME-friendly

This tender has closed

The submission deadline for this contract has passed. There may be more active services tenders from Greensquareaccord Limited, and hundreds more across the UK public sector.

Key details

Contracting authority
Region
Birmingham
Contract value
£236,613ex VAT
Submissions closed
1 February 2026
Published
22 June 2026

Procurement

Contract period
2 February 2026 - 1 February 2029
3 years
Procedure type
Call-off from a framework agreement
CPV classifications
  • 48000000 Software package and information systems

What happened

Greensquareaccord Limited awarded this contract to Halo Service Solutions worth £236,613 on 13 Jun 2026. The contract runs until 1 Feb 2029.

Description

A cloud-based IT Service Management (ITSM) solution with integrated service desk functionality, aligned to established ITSM policies and processes through an intuitive, no-code interface. The solution incorporates flexible, ITIL aligned processes and a CMDB with out of the box automation, supported by an experienced in-house ITSM team.

Awarded supplier

Supplier
Halo Service Solutions
Companies House: SC216980
Award value
£236,613
Award date
13 June 2026

Contact

Address
Green Square Accord, Birmingham, B1 2JB

Identifiers

Buyer reference
222026
Notice ID
3b46da56-6202-4dd4-a2f8-78fbf51ed261-902927
OCID
ocds-b5fd17-282c41c0-fa22-4938-a1d3-4b3c87c57d72

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External ID: cf-ocds-b5fd17-282c41c0-fa22-4938-a1d3-4b3c87c57d72 • Added 22 June 2026