Debt Resolution Services - Communication software, data analytics and the further development of A.I. automations
London Borough Of Newham
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Key details
Procurement
- 48000000 Software package and information systems
What happened
London Borough Of Newham awarded this contract to Telsolutions Ltd worth £140,000 on 16 Jun 2026. The contract runs until 30 Jun 2027.
Description
The provision of cloud-based communication software, data analytics and the continuing development of A.I. automations used by oneSource Debt Recovery Services (OSDRS) to maximise the collection of debt owed to the Council. The software provides the functionality of the OSDRS customer-facing website enforcement.onesource.co.uk and supports the operation of the customer call-centre.
Award via GCA LVPS Framework RM6237
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External ID: cf-ocds-b5fd17-03eb21ea-a6e1-4485-a451-f84ff07090e7 • Added 19 June 2026