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Future Contact Solution

HM Land Registry

Awarded
services
SME-friendly
Wales

This tender has closed

The submission deadline for this contract has passed. There may be more active services tenders from HM Land Registry, and hundreds more across the UK public sector.

Key details

Contracting authority
Region
Swansea
Contract value
£6,000,000ex VAT
Submissions closed
27 February 2026
Published
17 June 2026

Procurement

Contract period
15 June 2027 - 14 June 2030
3 years
Procedure type
Call-off from a framework agreement
CPV classifications
  • 72000000 IT services: consulting, software development, Internet and support

What happened

HM Land Registry awarded this contract to Route 101 Limited worth £2,361,950 on 8 Jun 2026. The contract runs until 14 Jun 2030.

Description

Contact Centre Technology. Inbound and outbound contact centre delivery and management including ongoing support and maintenance

Awarded supplier

Supplier
Route 101 Limited
Award value
£2,361,950
Award date
8 June 2026

Contact

Address
Pheonix Way, Swansea, SA7 9QF
Contact name
Kay Hogben

Identifiers

Buyer reference
CF-0012500D1t000000oonVEAQ
Notice ID
496b6dc3-9d49-45c3-887e-52a663ee5c3f-902527
OCID
ocds-b5fd17-2fbd44d0-a4aa-45dc-bb51-66267e5bae5a

Explore related tenders

External ID: cf-ocds-b5fd17-2fbd44d0-a4aa-45dc-bb51-66267e5bae5a • Added 17 June 2026