R6144 Debt Assist
Tower Hamlets
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Key details
Procurement
- 98000000 Other community, social and personal services
What happened
Tower Hamlets awarded this contract to Liberata UK Limited worth £850,000 on 21 Apr 2026. The contract runs until 4 Nov 2027.
Description
The London Borough of Tower Hamlets will run a pilot using the Debt Assist product, a unique offering in the market designed to support ethical debt collection for local authorities. Importantly, the Council does not incur any cost unless the supplier successfully collects. Spend is directly linked to recovery performance, giving us control over costs based on referral volumes. This is for an 18-month contract. The initial pilot will cover various debt streams including Housing Benefits Overpayments, Sundry Debts [including ASC], Parking including PCN notices, and may include Council Tax and Business Rates as required. This list is not exhaustive and may be amended as required throughout the lifetime of the Contract.
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View all →External ID: cf-ocds-b5fd17-323593fc-0291-45d4-99a8-2afc02d29a88 • Added 8 June 2026