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Customer Relationship Manager
Police Digital Service
Awarded
services
SME-friendly
This tender has closed
The submission deadline for this contract has passed. There may be more active services tenders from Police Digital Service, and hundreds more across the UK public sector.
Key details
Contracting authority
Police Digital Service
police
Region
LONDON
Sector
Contract value
£291,744ex VAT
Submissions closed
22 April 2026
Published
4 June 2026
Procurement
Contract period
28 April 2026 - 27 April 2028
2 years
Procedure type
Call-off from a framework agreement
CPV classifications
- 72260000 Software-related services
What happened
Police Digital Service awarded this contract to XMA LIMITED worth £291,744 on 22 Apr 2026. The contract runs until 27 Apr 2028.
Description
Provision of CRM software licences and associated services, including configuration, support and maintenance, to support organisational customer and stakeholder management capabilities. The solution is procured via an existing public sector framework in accordance with its call-off provisions.
Awarded supplier
Contact
Address
20 Gresham Street, London, EC2V 7JE
Contact name
Jack Richardson
Email
Phone
Identifiers
Buyer reference
PDSCN-567-2026
Notice ID
3da959b0-867a-40b5-aaf3-d1fddc803324-899687
OCID
ocds-b5fd17-c1258131-c62e-4b12-9c75-39d913710f6c
Explore related tenders
External ID: cf-ocds-b5fd17-c1258131-c62e-4b12-9c75-39d913710f6c • Added 4 June 2026