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Managed service for Street Marshals

Taunton Town Council

Awarded
services

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Key details

Contracting authority
Taunton Town Council
Public authority - sub-central government
Region
Taunton
Delivery: UKK23, United Kingdom
Contract value
Not stated by buyer
Submissions closed
Not stated by buyer
Published
3 June 2026

Procurement

Contract period
1 July 2026 - 31 March 2029
3 years
Procedure type
Open procedure
CPV classifications
  • 79710000 Security services

What happened

Taunton Town Council awarded this contract to STOREWATCH.CO.UK LIMITED worth £254,690 on 1 Apr 2026. The contract runs until 31 Mar 2029.

Description

Create a safe and welcoming place: by using street ambassadors/marshals to create a friendly and welcoming place for people to shop and spend time in, improving the safety and security of the town centre. Safer towns will lend itself to increased footfall and more potential business for local retailers. The safe streets will entice people to venture out and explore the area, providing a boost to the local economy and improve investment opportunities.

The role of the street marshal will be to assist where possible, approach groups of people to ensure all is well and to be that helping hand, you'll be required to engage with local businesses and identify hotspots of ASB issues.

Street marshals will look to work with a range of town centre users, this will include businesses, residents, visitors, community groups, street performers, buskers and street traders, the local policing team to ensure that the town maintains a safe and secure environment for all to prosper and grow.

Street marshals could have certification, licenses and training in the following;

  • SIA
  • Conflict management
  • Physical intervention
  • Safeguarding children
  • Vulnerable adult protection
  • Welfare and vulnerability engagement
  • "Ask for Angela"
  • First Aid
  • Prevention of violence against women and girls
  • Anti-racism, LGBTQA+
  • Handling conflict with teenagers

Supporting Local Business Communications: Street marshals will support the town centre businesses by allowing the businesses to report town centre issues, ranging from verbal abuse, shoplifting and more serious crime where possible, the use of digital platforms or software (such as UKPAC) should be integrated to streamline reporting, enable real-time updates, and facilitate information sharing between marshals, businesses, and authorities. towards businesses via the radio link system.

Awarded supplier

Supplier
STOREWATCH.CO.UK LIMITED
Companies House: 04454109
Award value
£254,690
Award date
1 April 2026

Contact

Address
Deane House, Taunton, TA1 9QQ

Identifiers

Notice ID
052409-2026
OCID
ocds-h6vhtk-05d810

Explore related tenders

External ID: fts-ocds-h6vhtk-05d810 • Added 3 June 2026