Provision of Waste Management Services

The aim of this contract is to provide a comprehensive and compliant Waste Management Service across two CKH properties, supporting safe, clean environments for residents and ensuring adherence to environmental legislation, sustainability priorities, and value for money.

The service must:

•Maintain high-quality waste collection and disposal

•Increase recycling rates

•Reduce contamination

•Support CKH’s environmental and Net Zero objectives

•Provide responsive and reliable operational performance

3.Project Background

CKH estates generate several waste streams including:

•General residual waste

•Dry mixed recycling

•Food and organic waste

•Bulky domestic waste

•Clinical / hazardous (site specific)

•Fly tipped waste on CKH-managed land

•Construction/refurbishment waste (ad hoc)

A consolidated, professionally managed contract is required to:

•Improve consistency across sites

•Standardise service levels and reporting

•Reduce missed collections

•Increase recycling performance

•Reduce environmental impact

•Provide data for monthly management reporting

4.Project Objectives

The primary objectives are:

Deliver scheduled and reactive waste collection services across CKH sites

Provide containers, bins, skips, and equipment as required

Ensure compliant disposal of all waste streams

Improve recycling rates year-on-year

Deliver responsive fly‐tipping removal

Reduce carbon emissions associated with waste

Provide clear, accurate monthly reporting

Maintain clean, safe estate environments

Ensure excellent customer service and communication

5.Project Objectives: Detailed Tasks

See Section 7 for Specification.

6.Outputs

Key outputs include:

•Reliable collection services with 1% missed collections

•Recycling performance improvements

•Full traceability of all waste streams

•Monthly reporting including:

oTonnage data

oRecycling percentages

oCarbon/transport data

oMissed collection logs

oFly tip response logs

•Quarterly performance reviews with CKH

•Compliance with all legal duties of care

7.Product Specification

7.1 Waste Streams to Be Managed

Residual waste

Dry Mixed Recycling (DMR)

Food waste

Glass

Cardboard

Bulky waste

Clinical/hazardous waste (where applicable)

Garden waste

Construction waste (via ad hoc orders)

Fly‐tipping removal

7.2 Service Delivery Hours

Scheduled collections: as per site requirements

Reactive collections:

Urgent: within 4 hours

Standard: within 24 hours

Fly‐tips: within 24 hours (95%)

7.3 Staff Training Requirements

Contractor staff must be trained in:

Manual handling

Waste segregation & contamination prevention

Environmental compliance

Health and safety

Fire awareness

First aid (desirable)

Safeguarding (where visiting supported accommodation areas)

7.4 Compliance & Documentation

Contractor must provide:

Waste Transfer Notes (WTNs)

Hazardous Waste Consignment Notes (where applicable)

Vehicle licenses & environmental compliance certification

Bin maintenance records

Waste Carriers Licence

7.5 Equipment

Contractor must supply, maintain, and replace:

240L / 360L / 660L / 1100L containers

Skips (various sizes)

FEL/REL containers

Bins must be clearly labelled with waste stream type.

7.6 Disclosure Barring Service Checks

N/A

7.7 Site List

Site 1 – Cross Keys Homes, Shrewsbury Avenue, Peterborough, PE2 7BZ (HQ)

Site 2 – 31-35 Hampton Court, Peterborough, PE3 7JB