Public Contracts Scotland

OutSystems Services - Dynamic Purchasing System

Social Security Scotland

Live
Confirmed tender
services
Dynamic Purchasing System
Scotland
2 lots

Key details

Contracting authority
Region
Dundee
Contract value
£8,000,000ex VAT
Deadline
19 January 2027
Published
20 January 2023

Procurement

Submission method
Electronic Submission
Procedure type
Restricted procedure
CPV classifications
  • 72267100 Maintenance of information technology software
  • 72267200 Repair of information technology software
  • 72223000 Information technology requirements review services
  • 72222300 Information technology services
  • 72000000 IT services: consulting, software development, Internet and support
  • 72600000 Computer support and consultancy services

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Description

The Authority has established a Dynamic Purchasing System (DPS) for Outsystems Services including Support, Maintenance, Application Development, Client-Side Support and Continuous Improvement.

The DPS is split into two (2) lots:

Lot 1 - Projects

Lot 2 - Digital Resources

.

No form of volume guarantee has been granted by the Authority. The Authority shall not be bound to order any of the services referred to within each lot description. The DPS will be open to entrants throughout its life who meet the minimum criteria.

Suppliers should note that the Authority may incorporate a preferred bidder stage in their invitation to tender process to allow them to carry out appropriate due diligence on the preferred supplier.

The Authority will have the right to request evidence that entry criteria is still valid at any point during the life of the Dynamic Purchasing System with evidence to be provided via an updated SPD to the Authority within 5 working days of request being issued.

There will be an ongoing requirement for suppliers to provide management information on call-off contracts awarded under this DPS.

Suppliers should be aware that there may be a requirement to indicate the names and professional qualifications of the staff assigned to performing the contract at any subsequent Call-Off

DPS call-offs may require the mandated payment of the Real Living Wage as a special contract condition, this will be determined on an individual call-off basis.

It is intended that the terms and conditions applicable to Call-Offs will be the Scottish Government ICT Model Services Contract. The Terms and Conditions will be refined for each applicable Call-Off.

Interested parties can apply for either or both lots. Interested parties do not need to meet all elements of the scope detailed within each lot to be awarded a place.

Additional information

Quality Management Procedures - The bidder must hold a UKAS (or equivalent) accredited independent third-party certificate of compliance in accordance with BS EN ISO 9001 (or equivalent),

OR

The bidder must have the following:

A documented policy regarding quality management. The policy must set out responsibilities for quality management demonstrating that the bidder has, and continues to implement, a quality management policy that is authorised by their Chief Executive, or equivalent, which is periodically reviewed at a senior management level. The policy must be relevant to the nature and scale of the work to be undertaken and set out responsibilities for quality management throughout the organisation.

.

Health and Safety - The bidder must hold a UKAS (or equivalent), accredited independent third-party certificate of compliance in accordance with ISO 45001 Occupational Health and Safety Management (or equivalent) or have, within the last 12 months, successfully met the assessment requirements of a construction-related scheme in registered membership of the Safety Schemes in Procurement (SSIP) forum.

OR

The bidder must have a regularly reviewed and documented policy for Health and Safety (H&S) management, endorsed by the Chief Executive Officer, or equivalent. The policy must be relevant to the nature and scale of the work and set out responsibilities for H&S management at all levels within the organisation. The policy must be relevant to the nature and scale of your operations and set out your company’s responsibilities of health and safety management and compliance with legislation.

Note Organisations with fewer than five employees are not required by law to have a documented policy statement.

.

Environmental Management Systems/Standards Certificates - The Bidder must hold a UKAS (or equivalent) accredited independent third-party certificate of compliance with BS EN ISO 14001 (or equivalent) or a valid EMAS (or equivalent) certificate,

OR

The bidder must have the following:

An Environmental policy or statement outlining your organisations commitment to reducing its impact on the environment.

.

Cyber Security - It is mandatory that suppliers hold a suitable third-party Cyber Security accreditation e.g. Cyber Essentials, Cyber Essentials Plus, ISO 27001:2013, IASME Gold or are able to provide evidence of equivalency as part of their application. Failure to confirm that a suitable third-party accreditation is held will result in suppliers not gaining entry to the DPS.

The Contracting Authority does not intend to include a sub-contract clause as part of community benefits (as per Section 25 of the Procurement Reform (Scotland) Act 2014) in this contract for the following reason:

Requirements will be included in any subsequent call-off

The Contracting Authority does not intend to include any community benefit requirements in this contract for the following reason:

Requirements will be included at any subsequent call-off

How to engage

It is a requirement of this contract that suppliers hold, or can commit to obtain prior to the commencement of any subsequently awarded contract, the types and levels of insurance indicated below: Employers Liability - minimum 5m (FIVE MILLION GBP) Public Liability - minimum 2m (TWO MILLION GBP) Professional Indemnity - minimum 1m (ONE MILLION GBP, we will accept cover in the aggregate) The Authority will access a Dun & Bradstreet report for the supplier's organisation and use the information contained within it to assist with the assessment of the supplier's economic and financial standing. Suppliers must achieve a D&B Failure Score of 20 or above or Suppliers must submit 2 Years Audited Accounts for assessment. Where 2 years of audited accounts cannot be provided suppliers should provide a Financial Assurance. Please be advised that additional insurances may be requested through call-off requirements. Suppliers from the UK will be required to provide their tax reference numbers: i.e Value Added Tax registration number, PAYE collection reference and Corporation Tax or Self-Assessment reference, as applicable. Please enter this number in section 2A question 2A.2 of the SPD. Overseas and non-UK suppliers will be required to submit a certificate of tax compliance obtained from the country in which they are a resident for tax purposes) It is a requirement of this DPS that suppliers must have previous experience with the OutSystems Platform as stated within section II.2) Description of this contract notice under Lot 1 Projects and Lot 2 Digital Resources. The Authority will have the right to request evidence that entry criteria is still valid at any point during the life of the Dynamic Purchasing System with evidence to be provided via an updated SPD to the Authority within 5 working days of request being issued. Bidders will be required to provide at least two different examples of your experience for each Lot that demonstrate that they have

Contact

Address
3rd Floor, Agnes Husband House, 17 South Union Street, Dundee, DD1 4BF
Contact name
Megan McLuskey

Bid documents

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Identifiers

Notice ID
rls-56-JAN469076
OCID
ocds-r6ebe6-0000718867

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External ID: pcs-ocds-r6ebe6-0000718867 • Added 27 May 2026