NSS Counter Fraud Services Intelligence and Investigation Case Management System

NSS is undertaking the procurement of a new Case Management System (CMS) which will be used by Counter Fraud Services.

The solution must provide a fully functional and flexible intelligence and investigation case management system with audit trails and capability to support information exchange with the Crown Office and Procurator Fiscal Service (COPFS) by exporting case files and copy productions to their systems, and be able to link into our Forensic software toolkit and ideally assist with the storage and dissemination of communication data.

The new system will also need to have the capability to hold single information reports to allow the CFS to build a picture of fraud within the NHS and health sector.

This procurement’s aim is to source an existing intelligence and investigative case management system, Commercial Off-The-Shelf (COTS) product that can be customised to meet the organisational needs of CFS and its 25 users.. The contract value is reflective of the seven year plus three year extension value.

Economic operators may be excluded from this competition if they are in any of the situations referred to in regulation 58 of the Public Contracts (Scotland) Regulations 2015.

The buyer is using PCS-Tender to conduct this ITT exercise. The Project code is 24319. For more information see:

http://www.publiccontractsscotland.gov.uk/info/InfoCentre.aspx?ID=2343

A sub-contract clause has been included in this contract. For more information see:

http://www.publiccontractsscotland.gov.uk/info/InfoCentre.aspx?ID=2363

Community benefits are included in this requirement. For more information see:

https://www.gov.scot/policies/public-sector-procurement/community-benefits-in-procurement/

A summary of the expected community benefits has been provided as follows:

All Bidders must agree to support the concept, provision and ongoing development of community benefits provision in relation to this Agreement. Bidders are required to provide a brief summary of the community benefits that have recently been delivered within Scotland,

and also what impact and outcomes these have achieved. Bidders are also required to summarise any community/social benefits that will be delivered as part of this Agreement if successful, or, alternatively, confirm that they will engage with the NHS Scotland Community Benefits Gateway (CBG).

All Bidders must provide evidence of how they will commit to fair work practices for workers (including any agency or sub-contractor workers) engaged in the delivery of this contract.

The buyer is using PCS-Tender to conduct this ITT exercise. The Project code is 24319. For more information see: http://www.publiccontractsscotland.gov.uk/info/InfoCentre.aspx?ID=2343