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Open Framework for Domiciliary Care Services for Older and Disabled Persons

Neath Port Talbot County Borough Council

Awarded
services
Framework agreement
Wales

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Key details

Contracting authority
Neath Port Talbot County Borough Council
Public authority - sub-central government
Region
Port Talbot
Delivery: UKL17, United Kingdom
Contract value
£99,638,267ex VAT
Submissions closed
30 June 2026
Published
2 October 2026

Procurement

Contract period
2 November 2026 - 1 November 2029
3 years
Possible extension to 1 November 2034 · 7 years, 11 months in total
Extension terms: The Tender will take the form of an open framework (a scheme of successive frameworks) up to eight years in duration, the first framework being a maximum of three years and the second a maximum of five years.
Procedure type
Open procedure
CPV classifications
  • 85300000 Social work and related services
  • 85000000 Health and social work services
  • 98000000 Other community, social and personal services

What happened

Neath Port Talbot County Borough Council awarded this contract to Cadog Homecare Ltd | Abacare (Care Agency) Ltd | Care & Co | Care Crew Ltd | Care Cymru Services Ltd | Careful Care Ltd | Cariad Care Services Ltd | Cartrefi Cymru Co-operative Ltd | Cera Care Operations Ltd | Crosshands Home Services Ltd | Forever Kin Healthcare Ltd | Gardens Care Home | Gentle Care Services | Gofal Cymunedol Ltd | I Care Dom Care Ltd | Live Well Health Care Ltd | Miller Homecare Ltd | Moderncare (Neath) Ltd | People Support Ltd | RSD Social Care Ltd | Seren Support Services Ltd | Service Direct Ltd | Steddy Ltd | Zion Community Care Ltd worth £99,638,267 on 15 Sept 2026. The contract runs until 1 Nov 2029.

Description

Neath Port Talbot Council has made an award for the recommissioning of our adult domiciliary care services under a new 'Open' Framework, the aim of which is to deliver care to adults living in their own homes, to support them to achieve improved outcomes.

The Framework will deliver high-quality, person-centred domiciliary care services to individuals in their own homes and has been procured as a ‘light touch’ framework under the Procurement Act 2023.

The framework will take the form of an open framework (a scheme of successive frameworks) up to eight years in duration, the first framework being a maximum of three years and the second a maximum of five years allowing periodic admission of new providers during the framework term.

The scope of services will include the delivery of care and support in line with assessed needs and Care and Support Plans. Services are expected to promote independence, wellbeing and prevention, supporting individuals to remain within their own homes and communities for as long as possible. Provision will include personal care, support with daily living activities, medication support and enabling approaches to care.

The Framework will not guarantee any volume of work.

The framework has been developed within the context of the Social Services and Well being (Wales) Act 2014, the Regulation and Inspection of Social Care (Wales) Act 2016 and the Well-being of Future Generations (Wales) Act 2015, with a clear focus on delivering outcomes that matter to individuals.

Awarded suppliers (24)

Suppliers
  • Cadog Homecare Ltd
  • Abacare (Care Agency) Ltd
  • Care & Co
  • Care Crew Ltd
  • Care Cymru Services Ltd
  • Careful Care Ltd
  • Cariad Care Services Ltd
  • Cartrefi Cymru Co-operative Ltd
  • Cera Care Operations Ltd
  • Crosshands Home Services Ltd
  • Forever Kin Healthcare Ltd
  • Gardens Care Home
  • Gentle Care Services
  • Gofal Cymunedol Ltd
  • I Care Dom Care Ltd
  • Live Well Health Care Ltd
  • Miller Homecare Ltd
  • Moderncare (Neath) Ltd
  • People Support Ltd
  • RSD Social Care Ltd
  • Seren Support Services Ltd
  • Service Direct Ltd
  • Steddy Ltd
  • Zion Community Care Ltd
GB-PPON: PQMC-4471-XCYP
Award value
£99,638,267
Award date
15 September 2026

Contact

Address
Civic Centre, Port Talbot, SA13 1PJ
Contact name
Wayne Thomas

Identifiers

Buyer reference
CPU25-26-55
Notice ID
093230-2026
OCID
ocds-h6vhtk-0582f1

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External ID: fts-ocds-h6vhtk-0582f1 • Added 27 May 2026