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Supporting Community Independence - Care at Home Framework for Adults

West Dunbartonshire Council

Awarded
services
Framework agreement
Scotland
2 lots

This tender has closed

The submission deadline for this contract has passed. There may be more active services tenders from West Dunbartonshire Council, and hundreds more across the UK public sector.

Key details

Contracting authority
Region
Dumbarton
Delivery: East Dunbartonshire, West Dunbartonshire and Helensburgh and Lomond
Contract value
£12,000,000 - £13,000,000ex VAT
Submissions closed
Not stated by buyer
Published
27 May 2026

Procurement

Procedure type
Open procedure
Evaluation method
The scope of Services to be provided under the Flexible Framework falls within the definition of a “social and other specific” service under the Public Contracts (Scotland) Regulations 2015 and therefore the Flexible Framework is not subject to the full requirements of the aforementioned regulations.
CPV classifications
  • 85000000 Health and social work services
  • 85310000 Social work services

What happened

West Dunbartonshire Council awarded this contract to Alltogether Care Services Ltd | Balmoral Homecare Ltd | Call-In Homecare Ltd. | Care1 Professional Services LTD | Careline Home Support | Caring Grace Ltd | CRC Care Ltd | Joan's Carers Ltd | Roberts Care and Training Ltd | Safehands Live In Care | British Red Cross Society | Care No1 Ltd T/A The No1 Care Agency | Thistle Nursing Services | The Richmond Fellowship Scotland Limited | C & S Recruitment Limited | Nursing 24/7 Ltd | Shona Care Ltd | Cera Care Operations (Scotland) Ltd | M-Verth Ltd worth £13,000,000 on 6 Apr 2026.

Description

This procurement exercise is to establish a Flexible Framework Agreement in accordance with Regulations 74-76 of the Public Contracts(Scotland) Regulations 2015 for the provision of Care at Home Services for Adults.

New Entrants can to be admitted after the Flexible Framework has been established.

West Dunbartonshire Council are seeking to appoint Providers on to a Flexible Framework for the provision of Care at Home Services which will be delivered to Supported Persons residing within West Dunbartonshire and who are clients of the Council acting on behalf of West Dunbartonshire Health and

Social Care Partnership (HSCP).

The value provided in II.1.7 is an ESTIMATE only for the total period of the Flexible Framework of 5 years, with an option to extend a further 2 years.

Applicants should note that there is no guarantee of any business, use, level of use or continuity of business through the Flexible

Framework Agreement.

Awarded suppliers (19)

Suppliers
  • Alltogether Care Services Ltd
  • Balmoral Homecare Ltd
  • Call-In Homecare Ltd.
  • Care1 Professional Services LTD
  • Careline Home Support
  • Caring Grace Ltd
  • CRC Care Ltd
  • Joan's Carers Ltd
  • Roberts Care and Training Ltd
  • Safehands Live In Care
  • British Red Cross Society
  • Care No1 Ltd T/A The No1 Care Agency
  • Thistle Nursing Services
  • The Richmond Fellowship Scotland Limited
  • C & S Recruitment Limited
  • Nursing 24/7 Ltd
  • Shona Care Ltd
  • Cera Care Operations (Scotland) Ltd
  • M-Verth Ltd
Award value
£13,000,000
Award date
6 April 2026

Contact

Address
16 Church Street, Dumbarton, G82 1QL
Contact name
Jennifer Darkins

Identifiers

Buyer reference
2425-01
Notice ID
049349-2026
OCID
ocds-h6vhtk-05ae9e

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External ID: fts-ocds-h6vhtk-05ae9e • Added 27 May 2026