Housing Related Support Services Social Outcomes Contract Design, Delivery and Investment Partner

The Council intends to appoint a Design, Delivery and Investment Partner (“the Partner”) to lead the design and coordination of the service model, commission and coordinate frontline provision, maintain service quality and performance, and deliver measurable improvements for residents.

The Services will support residents who experience, or are at risk of, homelessness, housing instability or difficulty sustaining suitable accommodation.

The Services will focus on measurable improvements in:

accommodation stability

independent living

wellbeing

financial resilience

personal safety

community inclusion

education, employment, training and volunteering

prevention of homelessness and repeat homelessness

sustainable move-on and independence.

The Housing Related Support Services will operate through an Outcomes Related payments model. This means the Council will only pay for outcomes achieved.

As this is a 100% outcomes based service, bids supported by social investment will be welcomed, although this is not a requirement if Providers have access to sufficient funds to cover service costs prior to outcomes payments being received without placing themselves at undue financial risk.

As an outcome based, payments by results service, payments will only be released based on successful outcomes.

The contract duration will be four years, with an option to extend for a further two years, subject to the contractual terms, satisfactory performance and continued service need.

The estimated contract value for the initial four-year period is up to £12.8 million, excluding any extension period.