ET2506 - RFT for the Provision, Licencing, Support and Maintenance of Cloud Based Telephony Solution for the RSA Customer Call Centre
Road Safety Authority (RSA)
This tender has closed
The submission deadline for this contract has passed. There may be more active services tenders from Road Safety Authority (RSA), and hundreds more across the UK public sector.
Key details
Procurement
- 48100000 Industry specific software package
- 48219700 Communications server software package
- 48500000 Communication and multimedia software package
- 48511000 Desktop communications software package
- 48600000 Database and operating software package
- 48800000 Information systems and servers
- 50334400 Communications system maintenance services
- 64200000 Telecommunications services
- 72212510 Communication software development services
- 72300000 Data services
- 72400000 Internet services
- 72500000 Computer-related services
- 72700000 Computer network services
What happened
Road Safety Authority (RSA) awarded this contract to Org Global Investment Holdings Unlimited worth €940,000 on 2 Jul 2026. The contract runs until 2 Jul 2033.
Description
The RSA is seeking tenders for the provision, licencing, support and maintenance of a cloud-based telephony solution for the RSA customer call centre as further described in the RFT documents attached to this notice. **The RSA intends to hold an in-person Tenderers' Briefing on Wednesday 14 January 2026 during which the RFT documentation and Tender submission requirements will be explained in order to aid Tenderers in the preparation of their Tenders - see section 4.6 of the RFT document for more information. Tenderers are strongly encouraged to attend the Tenderers Briefing**
Awarded supplier
Contact
Identifiers
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View all →External ID: ie-7219179 • Added 18 April 2026