AI Whatsapp Tool for Unpaid Carers
Gloucestershire County Council
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Key details
Procurement
- 48000000 Software package and information systems
What happened
Gloucestershire County Council awarded this contract to CC2i Ltd worth £134,400 on 24 Mar 2026. The contract runs until 31 Mar 2028.
Description
Gloucestershire County Council has awarded contract for 'A chat assistant, harnessing the power of artificial Intelligence (AI) to enable people to navigate, access and 'have a conversation with' social care information, advice, guidance and processes. Our tool delivers conversations through a range of communication channels (e.g. web, sms, Whatsapp, app).' This contract has been let for a period of 2 years with an option to extend for a further 1 year.
Awarded supplier
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Identifiers
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View all →External ID: cf-ocds-b5fd17-c527ee9a-40b8-441c-9598-2c3d37796090 • Added 21 May 2026