Provision of an Access Control Maintenance Measured Term Contact (MTC) (2025-29)

The University of Strathclyde ("the University") is seeking to establish a Contract for the Provision of an Access Control Maintenance Measured Term Contract (MTC) (2025-29) (UOS-36990-2025).

The University of Strathclyde (“the University”) is seeking to establish a contract to support the delivery of activities outlined below. The Contract will include, however, will not be limited to:

• Planned and preventative maintenance (PPM) of campus wide access control systems. Each installation must receive 1 service annually with all component parts of the EACS being serviced each visit. Central EACS hardware / software / firmware must receive 2 service visits per annum:
• Ad hoc / reactive services / works:
• Access to, knowledge and familiarity with WIN-PAK system software including:
• Software upgrades:
• Firmware upgrades:
• Fault diagnosis and resolving; and
• System hardware including door controllers and various types of locking / securing devices.
• Maintenance of virtual servers & operating system to ensure servers have sufficient disk space and the operating system is suitably patched:
• In the event of irreparable panel/system failure, undertake works to replace panels, devices to restore a working access control system:
• Provision of 24-hour, 365 days call-out service response and scheduled maintenance; and
• Provision of end-user training; primarily focusing on system database operating / software training.

Emergency call outs require the Contractor to arrive at the site within 4 hours to ensure that the site is made safe / secure immediately and shall adopt a “first fix” approach. The site should be corrected within a maximum of 24 hours. The Contractor will be required to confirm that they have access to spares, including panels, to ensure this is achievable.

This Contract will account for access control systems including carpark barriers, internal & external doors throughout buildings found within the John Anderson Campus and other satellite sites, including NMIS & PNDC.

In line with 72 - Modifications of Contracts during their Term, of the Public Contracts (Scotland) Regulations 2015, this Contract may be modified without a new procurement procedure in accordance with this Part in some cases.

The buyer is using PCS-Tender to conduct this ITT exercise. The Project code is 30275. For more information see: http://www.publiccontractsscotland.gov.uk/info/InfoCentre.aspx?ID=2343

Community benefits are included in this requirement. For more information see: https://www.gov.scot/policies/public-sector-procurement/community-benefits-in-procurement/

A summary of the expected community benefits has been provided as follows:

In accordance with section 25(3) of the Procurement Reform (Scotland) Act 2014 note that, the University of Strathclyde intends to include community benefit requirements. As part of your response within the Technical Envelope of the Invitation to Tender (ITT), the Tenderer will be requested to commit to the delivery of community benefits in accordance with the methodology outlined in the tender documents.