Public Contracts Scotland

Domestic Gas Boiler/Appliance Maintenance and Annual Servicing/Safety Checks

Falkirk Council

Awarded
services
Framework agreement
Scotland

This tender has closed

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Key details

Contracting authority
Falkirk Council
local council
Region
UKM76
Contract value
£5,300,000ex VAT
Submissions closed
1 December 2025
Published
31 October 2025

Procurement

Contract period
1 April 2026 - 31 March 2030
4 years
Submission method
Electronic Submission
Procedure type
Open procedure
CPV classifications
  • 50531200 Gas appliance maintenance services

What happened

Falkirk Council awarded this contract to City Technical Services UK Ltd worth £5,200,000 on 24 Feb 2026. The contract runs until 31 Mar 2030.

Description

Falkirk Council wishes to undertake a tendering process to enter into a Framework Agreement with suitably experienced Gas Safe registered contractors for the provision of Gas Heating Maintenance and Annual Servicing/Safety Checks to Council Housing Properties within the Falkirk Council Area of operation.

Full description

Provision of a Domestic Gas Heating Maintenance and Annual Servicing/Safety Checks to Council Housing Properties within the Falkirk Council Areas of Operations.

Key aims is the delivery of annual service & safety checks of all Council gas central heating installations to all applicable Council houses within the Falkirk Council Area, timeously and to the required standard, providing a competitive, reliable and customer-focused service.

The works mainly comprise of:-

  • Maintenance Service of gas appliances including all breakdowns
  • Emergency response time of 3 hours of notification
  • 24 hours / 7 days a week emergency cover
  • Provide sufficient heating (temporary heaters) and hot water facilities in the event that gas appliances will be inoperative overnight or long period of time.
  • Provision of spare parts and components
  • Annual Safety Checks/Servicing as instructed on a monthly basis.

Where hot water facilities are unavailable, the Contractor should aim to re-instate hot water supplies within 24 hours as per the Priority 1 response requirement or provide a temporary means of supply until rectification of issue.

Arranging program of service works as instructed to ensure each Council property with gas appliances is safety checked within the timescales provided.

This is a framework agreement to which a maximum of up to 5 contractors will be appointed. In practice The Authority may therefore utilise a number of organisations for provision of the service dependent on price, availability and local circumstances.. Economic operators may be excluded from this competition if they are in any of the situations referred to in regulation 58 of the Public Contracts (Scotland) Regulations 2015

Additional information

1. The successful Contractors, and any proposed sub-Contractors, shall be registered members of Gas Safe. Bidders will submit documentary evidence of their current and valid membership within their SPD submission on PCS and list them with Appendix B - Certification Summary.

2. The contractor or any proposed sub-contractor is to undertake all Gas Installations and related Gas Services in accordance with the current Gas Safe Installation and Use regulations 1998,(GSIUR 1998).

3. Bidders will be required to provide 2 examples from the past 3 years that demonstrate that they have the relevant experience to deliver the services/ supplies as described in part II.2.4 of the Find a Tender Service Contract Notice or the relevant section of the Site Notice.

4. Bidders will be required to confirm whether they intend to subcontract and, if so, for what proportion of the contract.

5. The bidder must hold a UKAS (or equivalent) accredited independent third party certificate of compliance in accordance with BS EN ISO 9001 (or equivalent), or provide additional supportive information as detailed within "PS 452 26 Document 4 SPD (Scotland) Standardised Statements".

6. The bidder must hold a UKAS (or equivalent) accredited independent third party certificate of compliance in accordance with ISO 45001:2018 (or equivalent) or provide additional supportive information as detailed within "PS 452 26 Document 4 SPD (Scotland) Standardised Statements".

7. The Bidder must hold a UKAS (or equivalent) accredited independent third party certificate of compliance with BS EN ISO 14001 (or equivalent) or a valid EMAS (or equivalent) certificate or provide additional supportive information as detailed within "PS 452 26 Document 4 SPD (Scotland) Standardised Statements".

Awarded supplier

Supplier
City Technical Services UK Ltd
Award value
£5,200,000
Award date
24 February 2026

Contact

Address
The Foundry, 4 Central Boulevard, Central Park, Larbert, FK5 4RU
Contact name
Maurice McTeague

Bid documents

Identifiers

Buyer reference
PS/452/26
Notice ID
rls-3-OCT542470
OCID
ocds-r6ebe6-0000812728

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External ID: pcs-ocds-r6ebe6-0000812728 • Added 15 May 2026