Domestic Gas Boiler/Appliance Maintenance and Annual Servicing/Safety Checks
Falkirk Council
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Key details
Procurement
- 50531200 Gas appliance maintenance services
What happened
Falkirk Council awarded this contract to City Technical Services UK Ltd worth £5,200,000 on 24 Feb 2026. The contract runs until 31 Mar 2030.
Description
Falkirk Council wishes to undertake a tendering process to enter into a Framework Agreement with suitably experienced Gas Safe registered contractors for the provision of Gas Heating Maintenance and Annual Servicing/Safety Checks to Council Housing Properties within the Falkirk Council Area of operation.
Full description
Provision of a Domestic Gas Heating Maintenance and Annual Servicing/Safety Checks to Council Housing Properties within the Falkirk Council Areas of Operations.
Key aims is the delivery of annual service & safety checks of all Council gas central heating installations to all applicable Council houses within the Falkirk Council Area, timeously and to the required standard, providing a competitive, reliable and customer-focused service.
The works mainly comprise of:-
- Maintenance Service of gas appliances including all breakdowns
- Emergency response time of 3 hours of notification
- 24 hours / 7 days a week emergency cover
- Provide sufficient heating (temporary heaters) and hot water facilities in the event that gas appliances will be inoperative overnight or long period of time.
- Provision of spare parts and components
- Annual Safety Checks/Servicing as instructed on a monthly basis.
Where hot water facilities are unavailable, the Contractor should aim to re-instate hot water supplies within 24 hours as per the Priority 1 response requirement or provide a temporary means of supply until rectification of issue.
Arranging program of service works as instructed to ensure each Council property with gas appliances is safety checked within the timescales provided.
This is a framework agreement to which a maximum of up to 5 contractors will be appointed. In practice The Authority may therefore utilise a number of organisations for provision of the service dependent on price, availability and local circumstances.. Economic operators may be excluded from this competition if they are in any of the situations referred to in regulation 58 of the Public Contracts (Scotland) Regulations 2015
Additional information
1. The successful Contractors, and any proposed sub-Contractors, shall be registered members of Gas Safe. Bidders will submit documentary evidence of their current and valid membership within their SPD submission on PCS and list them with Appendix B - Certification Summary.
2. The contractor or any proposed sub-contractor is to undertake all Gas Installations and related Gas Services in accordance with the current Gas Safe Installation and Use regulations 1998,(GSIUR 1998).
3. Bidders will be required to provide 2 examples from the past 3 years that demonstrate that they have the relevant experience to deliver the services/ supplies as described in part II.2.4 of the Find a Tender Service Contract Notice or the relevant section of the Site Notice.
4. Bidders will be required to confirm whether they intend to subcontract and, if so, for what proportion of the contract.
5. The bidder must hold a UKAS (or equivalent) accredited independent third party certificate of compliance in accordance with BS EN ISO 9001 (or equivalent), or provide additional supportive information as detailed within "PS 452 26 Document 4 SPD (Scotland) Standardised Statements".
6. The bidder must hold a UKAS (or equivalent) accredited independent third party certificate of compliance in accordance with ISO 45001:2018 (or equivalent) or provide additional supportive information as detailed within "PS 452 26 Document 4 SPD (Scotland) Standardised Statements".
7. The Bidder must hold a UKAS (or equivalent) accredited independent third party certificate of compliance with BS EN ISO 14001 (or equivalent) or a valid EMAS (or equivalent) certificate or provide additional supportive information as detailed within "PS 452 26 Document 4 SPD (Scotland) Standardised Statements".
Awarded supplier
Contact
Bid documents
- Domestic Gas Boiler/Appliance Maintenance and Annual Servicing/Safety Checks
- PS 452 26 Appendix A - Pricing Schedule
- PS 452 26 Appendix B - Certifications Summary
- PS 452 26 Appendix C- Landlord Gas Safety and Service Record (CP12)
- PS 452 26 Appendix D - Declaration of Non-Involvement in Serious Organised Crime (SOCG)
- PS 452 26 Appendix E - Schedule 9 TUPE Employee information spreadsheet
- PS 452 26 Appendix F - Asset List & Warranty Information
- PS 452 26 Document 1- Account Management Details
- PS 452 26 Document 2 - Bidders Climate Change Plan
- PS 452 26 Document 3 - Schedule 9 Framework Agreement (multi party)
- PS 452 26 Document 4 - SPD (Scotland) Standardised Statements
- PS 452 26 Document 5 - Fair Work First Living Wage Information (Non-Scored)
- PS 452 26 Document 6 - Boundary Map of Falkirk Area
- PS 452 26 Document 7 - Tender Return Checklist
- PS 452 26 ITT - Domestic Gas Boiler Appliance Maintenance and Annual Servicing Safety Checks
- PS 452 26 ITT - Domestic Gas Boiler Appliance Maintenance and Annual Servicing Safety Checks
Identifiers
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View all →External ID: pcs-ocds-r6ebe6-0000812728 • Added 15 May 2026