Personal Safety Device Framework

Suffolk County Council have established a single vendor framework for Personal Safety Devices. The Framework will be available for use by Suffolk County Council, including any trading organisations wholly owned by the Council; arm's length bodies established by the Council and other public contracting authorities within the UK, including but not limited to: district and borough councils; Mayoral Authorities; Unitary Authorities; County Councils; Police; Fire and Rescue Services; Ambulance Services, Probation Service; Health Authorities; Voluntary and Community Sector; Higher and Further Educational establishments; Schools; Free schools, Academies and Pupil Referral Units.

The contract is for the provision of a monitored Lone Worker and Personal Safety solution, with devices that allow actuations with appropriate intervention as required, assisting staff in carrying out their duties safely, and minimising additional risks associated with working alone. Included in this contract is training for all users of these services. Included in this contract is training for all users of these services.

The aim is to provide maximum flexibility for SCC and any other organisations who may choose to use the Framework, in ensuring the personal safety of its employees. We require a range of devices and solutions that can be used by individuals who have differing risk levels in the delivery of their duties.

We require devices and solutions that are easy to use and have proportionate escalation methods and routes. Devices and solutions should be provided for a wide range of needs, roles and risk profiles.

This opportunity was available in the `Current Tenders` area of portal. Interested parties were invited to express their interest to gain full access to the tender documentation. The deadline date for submissions of the tender was 23rd January 2026 at 12:00 (noon). The total framework value is up to £4,000,000 (excluding VAT) - this takes into consideration potential spend undertaken by any/all eligible Authorities using the framework.

Please note, the contract was not signed and sealed until the 29th July 2026. However, for the avoidance of doubt, the date the contract was entered into was 1st June 2026.

Suffolk County Council has procured a single vendor framework for Personal Safety Devices.The Framework is available for use by Suffolk County Council and other contracting authorities within the UK, including but not limited to Local Authorities, Health, Police, Fire and Rescue, Education, Devolved Administrations, Ambulance Services, Probation Service; Voluntary and Community Sector. The Framework will also be available to any trading organisations wholly owned by Suffolk County Council (or wholly owned by any other Local Authority) or arm’s length bodies established by Suffolk County Council (or by any other Local Authority), provided that those trading organisations or arm’s length bodies are themselves a contracting authority.The contract is for the provision of a monitored Lone Worker and Personal Safety solution with devices that allow actuations with appropriate intervention as required and assist staff in carrying out their duties in a safe environment to minimise any risks that working alone involves. Included in this contract is training for all new users of these services.The aim is to provide maximum flexibility for SCC and any other organisations who may choose to use the Framework, in ensuring the personal safety of its employees. We require a range of devices/solutions that can be used by individuals who have differing risk levels in the delivery of their duties.The value of the contract represents the expected value if the framework is used by other contracting bodies.