OpenTender (EU)

SPS 2221 — Call Centre Telephony

Royal Borough of Greenwich

Awarded
supplies

This tender has closed

The submission deadline for this contract has passed. There may be more active supplies tenders from Royal Borough of Greenwich, and hundreds more across the UK public sector.

Key details

Contracting authority
Region
United Kingdom
Contract value
Not stated by buyer
Submissions closed
Not stated by buyer
Published
25 June 2020

Procurement

Procedure type
pt_award_contract_without_call
CPV classifications
  • 32524000 Telecommunications system

What happened

Royal Borough of Greenwich awarded this contract to Adept Technology Group plc worth £495,936 on 22 Jun 2020.

Description

Royal Borough of Greenwich (RBG) Contact Centre and Associated Services. The solution is a scalable Avaya Aura private cloud solution with advanced contact centre functionality for up to 100 RBG agents. The contract will be for hardware, software and support services on a three (3) year contract term.

Awarded supplier

Supplier
Adept Technology Group plc
Award value
£495,936
Award date
22 June 2020
Bidders
1 bidder

Contact

Address
3rd Floor, The Woolwich Centre, 35 Wellington Street, Woolwich, SE18 6HQ
Contact name
Peter Norman

Identifiers

Buyer reference
2020/S 121-298061
Notice ID
ocds-70d2nz-a078ec65-1f8c-4b51-8f3a-bf0e72ad76dc-2020-06-25T00:00:00.000Z
OCID
ocds-70d2nz-a078ec65-1f8c-4b51-8f3a-bf0e72ad76dc

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External ID: ot-ocds-70d2nz-a078ec65-1f8c-4b51-8f3a-bf0e72ad76dc • Added 12 May 2026