OpenTender (EU)

20/073 — Bill Payment Services

Irish Water

Awarded
EU
services

This tender has closed

The submission deadline for this contract has passed. There may be more active services tenders from Irish Water, and hundreds more across the UK public sector.

Key details

Contracting authority
Irish Water
utility
Region
Ireland
Contract value
Not stated by buyer
Submissions closed
3 December 2020
Published
18 November 2020

Procurement

Procedure type
pt_negotiated_with_prior_call
CPV classifications
  • 66172000 Financial transaction processing and clearing-house services

What happened

Irish Water awarded this contract to An Post on 28 Jan 2022.

Description

Irish Water will undertake a competitive tender process to select multiple suppliers for the provision of bill payment services. The selected providers must provide Irish Water customers convenient and easy access to payment options. Irish Water requires a balanced geographical spread of retail outlets. Payment locations should be easily accessible and offer a range of opening hours. The scope of services includes but may not be limited to:

  • payment processing;
  • receipt processing;
  • settlement;
  • standard transaction file format;
  • reporting;
  • service take on;
  • secure infrastructure/business continuity.

Awarded suppliers (2)

Suppliers
  • An Post
  • Payzone Ireland Limited
Award date
28 January 2022
Bidders
2 bidders

Contact

Contact name
Tender Admin

Identifiers

Buyer reference
2020/S 225-554713
Notice ID
ocds-70d2nz-5c945002-b3f6-4755-bf65-94af8d304404-2020-11-18T00:00:00.000Z
OCID
ocds-70d2nz-5c945002-b3f6-4755-bf65-94af8d304404

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External ID: ot-ocds-70d2nz-5c945002-b3f6-4755-bf65-94af8d304404 • Added 12 May 2026