M&E Maintenance at Marlborough House
The Royal Household
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Key details
Procurement
- 50000000 Repair and maintenance services
What happened
The Royal Household awarded this contract to Pareto Facilities Management Ltd worth £1,200,000 on 5 Mar 2026. The contract runs until 21 Mar 2029.
Description
The contract encompasses all contract service found in Marlborough House. The scope of this contract
includes:
2.1.1 Monitoring, testing, optimisation, planned maintenance & repair works on the items below:
▪ All plant rooms and services within the boundary of the site including daily vigilance
checks, weekly inspections and monthly observation reports. Provision of plantroom
logbooks and maintaining plantroom cleanliness.
▪ All boilers for heating and hot water services including gas safety certificates for
boilers and pipework from meter
▪ Chiller unit and associated air cooled condenser.
▪ All pumps, primary heating, LTHW primary, variable temperature, constant
temperature, sectional heating, chilled water pumps and sump pumps.
▪ Chilled water and LTHW water pressurisation units, expansion vessels and buffer
storage vessels.
▪ Closed water system sampling and maintenance
▪ All VAV ventilation units, ductwork, extraction fans, filters, grilles, intake louvres and
air conditioning units.
▪ All air handling units and fan coil units.
▪ All other heating and cooling emitters and associated valves inside the building.
▪ All pipework and that is used as a conduit for water services, space heating, cooling,
hot water and cold water with all associated gauges and valves.
▪ All drainage pipework within the building, until it meets the first accessible intercept
or manhole, all saniflow units and pumped drainage, external rainwater drainage
gulleys around the building perimeter
▪ All internal and external plumbing services including taps, external bib taps, water
tanks, WCs, calorifiers, sinks, toilets and associated cisterns
▪ All internal and external lighting installations including maintained and non
maintained self contained emergency lighting and central battery emergency lighting
inverters.
▪ Replacement of all internal and external lighting components upon failure such as
lamps, ballasts, diffusers and drivers.
▪ Repair of all fixed electrical devices and appliances e.g hand dryers
▪ Routine repair of all fixed electrical installations and switchgear
ROYAL HOUSEHOLD PROPERTY SECTION
0025/PPTO Page 5 of 24
▪ Planned maintenance of electrical switchgear, including power factor correction
system with DNO attendance
▪ Inspection and testing of water and refrigerant leak detection systems.
▪ Water hygiene maintenance in accordance with RHPS Water Risk Assessment Written
Scheme of control including: water tank chlorination, HWS pasteurisation, shower
head cleaning, tank inspections, tank sampling, sentinel outlet temperature testing,
low use flushing and additional flushing as required by the RHPS legionella sampling
regime.
▪ All fixed and portable commercial and domestic kitchen equipment, including gas
safety certificates, stop button and ventilation interlock testing.
▪ All services within and attached to the Security Gate Lodge, which includes a vehicle
barrier, pedestrian gate release system, vehicle gate height alarm, CCTV system and
the intruder alarm system.
▪ All services in the Queen Alexandra Memorial on Marlborough Road.
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External ID: fts-ocds-h6vhtk-05e638 • Added 11 May 2026