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Student Counselling Services

Ulster University

Live
Confirmed tender
services
SME-friendly
Northern Ireland

Key details

Contracting authority
Ulster University
Public authority - sub-central government
Region
Coleraine
Delivery: Northern Ireland, United Kingdom
Contract value
£1,200,000ex VAT
£1,200,000 inc VAT
Deadline
27 October 2026
Enquiry deadline
19 October 2026(questions / clarifications)
Award decision
25 November 2026(estimated)
Published
23 September 2026

Procurement

Contract period
1 January 2027 - 31 December 2028
2 years
Possible extension to 31 December 2030 · 3 years, 11 months in total
Extension terms: Following the initial contract period (2 years), there are options to extend up to a further 24 months. Optional extension periods will be subject to review and satisfactory performance assessment by the University.
Procedure type
Open procedure
CPV classifications
  • 85312300 Guidance and counselling services
  • 85312320 Counselling services

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Description

Ulster University is seeking tender responses for a contract to  procure an external student counselling provider to supplement existing sources of internal wellbeing, mental health, disability and financial support to students through our Student Wellbeing teams across our campuses.

Ulster University’s Student Wellbeing team does not provide therapeutic counselling ‘in-house’ so has engaged an external counselling provider to facilitate this part of the service offering since 2013. While delivered by an external provider, the University requires the counselling service as part of the suite of services that students can avail of to enhance their mental health and wellbeing. Access to the counselling service shall be seamless for UU students. When a UU student accesses Student Wellbeing for counselling, staff will triage the student to identify if this is the most appropriate intervention; if this is identified as the most appropriate intervention, a seamless referral system for Student Wellbeing staff shall form part of this contract.

Ulster University has almost 30,000 registered students across a broad demographic of ‘Home fee paying’ students from across Northern Ireland and the Republic of Ireland, as well as students from Great Britain, other EU countries, and international students.

How to engage

The purpose of this Preliminary Market Engagement Notice (PME) and Request for Information (RFI) is to invite potential Service Providers to express an interest and provide information to assist with the procurement and development of a specification for Counselling Services at Ulster University. The procurement route, duration and type of contract(s) shall be determined following this preliminary market consultation and engagement with market participants. It is this PME which will help to inform the University's strategy for this contract. It is important to note that this PME/RFI is not a call for competition, a pre-qualification questionnaire, part of any pre-qualification/selection process or a current tender opportunity. Potential providers will need to express an interest in any future tender opportunity once a Tender Notice is published. This RFI is intended as an awareness, communication, and information gathering exercise. An expression of interest is no indication of a commitment to participate in the RFI process, nor does it infer any preferential or special status on those individuals and organisations who express an interest in the RFI exercise. The RFI Questionnaire can be accessed by registering with eTendersNI (www.etendersni.gov.uk) and searching for the relevant CfT_6518276.

Contact

Address
Cromore Road, Coleraine, BT521SA

Identifiers

Buyer reference
CfT_6722895
Notice ID
090076-2026
OCID
ocds-h6vhtk-06907f
Companies House

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External ID: fts-ocds-h6vhtk-06907f • Added 1 May 2026