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HCC - 10/26 - The Provision of a Recruitment Agency Framework

Hertfordshire County Council

Live
Confirmed tender
services
SME-friendly
VCSE-friendly
Framework agreement
7 lots

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Key details

Contracting authority
Hertfordshire County Council
Public authority - sub-central government
Region
Stevenage
Delivery: UKH23, United Kingdom
Contract value
£46,000,000ex VAT
£55,200,000 inc VAT
Deadline
20 November 2026
Enquiry deadline
6 November 2026(questions / clarifications)
Award decision
12 February 2027(estimated)
Published
23 October 2026

Procurement

Contract period
1 April 2027 - 31 March 2029
2 years
Possible extension to 31 March 2031 · 3 years, 11 months in total
Extension terms: The Framework Agreement will commence on the 1 April 2027 and shall continue for an initial period of two (2) years terminating on the 31 March 2029 unless extended at the sole discretion of the Council for up to two (2) further years, year on year.
Procedure type
Open procedure
CPV classifications
  • 79000000 Business services: law, marketing, consulting, recruitment, printing and security
  • 79600000 Recruitment services
  • 79610000 Placement services of personnel
  • 79620000 Supply services of personnel including temporary staff
  • 79621000 Supply services of office personnel
  • 79623000 Supply services of commercial or industrial workers
  • 79624000 Supply services of nursing personnel
  • 79630000 Personnel services except placement and supply services

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Description

Hertfordshire County Council is currently out to procurement for the Provision of a Recruitment Agency Framework

The purpose of this procurement is to establish a new framework for recruitment agency services, enabling managers to source agency workers in a compliant and efficient manner. The Framework Agreement will be awarded and administered by Hertfordshire County Council on its own behalf. Participating Bodies will be responsible for managing their own call off contracts. For the purposes of this Framework Agreement, the following organisations are deemed Participating Bodies:

  • Broxbourne Borough Council
  • Dacorum Borough Council
  • East Herts Council
  • Hertsmere Borough Council
  • North Hertfordshire District Council
  • St Albans City and District Council
  • Stevenage Borough Council
  • Three Rivers District Council
  • Watford Borough Council
  • Welwyn Hatfield Borough Council

The Council intends for this Framework Agreement to be flexible and meet the needs of the Council and the Participating Bodies

The job types required under this Framework Agreement have been split into Lots and each Lot has job roles within. These have been outlined along with their specific requirements in Annexes 1 to 8 to the Specification.

To ensure the highest quality provision to each Lot, the Council will limit the number of suppliers awarded to each Lot. The maximum number of awards per Lot is set out in the table below:

Supplier Limits per lot

Lot number Lot Title Supplier Limit

Lot 1 Professional and Technical 2 Agencies per Job Type

Lot 2 Industrial Up to a maximum of 10 Agencies

Lot 3 Social Care (Adults) 3 Agencies

Lot 4 Qualified/ Registered Social Care 3 Agencies

Lot 5 Educational Psychology Services Unlimited

Lot 6 Special Educational Needs and Disabilities (SEND) 3 Agencies

Lot 7 District Council & Borough Council Job Types 2 Agencies per job family.

Full details are in the Instructions to Tenderers and Specification, Schedule 1 of the Framework Agreement

This procurement is an open process. Organisations wishing to take part in this project are invited to ‘express an interest’ and also ‘opt in’ which will give access to the full procurement documents in the e-tendering system.

To be considered as a Tenderer you must complete and submit a Tender by the deadline of 12 noon on the 20th November 2026

Please allow sufficient time to make your return, as Tender submissions cannot be uploaded and submitted after this return deadline.

Please ensure that where possible documents are uploaded as a PDF and that file names are succinct.

Any questions relating to this procurement must be made via correspondence on the website, in accordance with the procurement documents, and can be addressed to the main contact as shown in the details above.

Tenderers should be aware that due to the nature of the Services provided, any Framework formed as a result of this procurement process shall be executed as a deed. Tenderers should seek independent legal advice on the implications of this prior to submitting their Tender, where appropriate.

Please note that the Framework requirements will be subject to available financial resources, supplier performance and flexibility to meet changing demands.

The Council reserves the right at any time to cease the procurement process and not award the Framework or to award only part of the opportunity described in this notice. If the Council takes up this right, then they will not be responsible for or pay the expenses or losses, which may be incurred by any organisation or tenderer as a result.

To access this opportunity please visit https://in-tendhost.co.uk/supplyhertfordshire/aspx/Home

How to engage

The Council is carrying out PME in relation to this project. The Council will consider the feedback received to help inform the Council’s options, requirements and further decision making. For the avoidance of doubt, this stage of the project is not part of a formal procurement process and the Council is not committing, at this stage, to carrying out such a process. Participation or non-participation in the PME shall not prevent any supplier participating in a potential future procurement, nor is it intended that any information supplied as part of the PME shall place any supplier at an advantage in a potential procurement process. Participation in the PME will be at each organisation’s own cost. No expense in responding to this PME will be reimbursed by the Council. To access the PME documentation please visit the Council’s e-tendering system Supply Hertfordshire, run by Intend at https://in-tendhost.co.uk/supplyhertfordshire and follow the on-screen guidance. To participate in this PME, organisations must return their completed Supplier Questionnaire (Appendix A of the PME Document), together with any supporting documents, through the Correspondence area of this project by the return deadline of 12.00 Noon on 29th May 2026, as per the PME documentation and e-tendering system. Supplier Questionnaires received after the deadline may not be reviewed at the Council’s sole discretion. Please make sure that you have submitted your Supplier Questionnaire following the instructions within the PME documentation and e-tendering system. The Council will not be held accountable for any errors made by an organisation in submitting their Supplier Questionnaire. If you are experiencing problems with the Supply Hertfordshire website, In-Tend offer a help section which includes a dedicated UK support desk which can be contacted via email: [email protected] or Telephone: +44 1144070065 for any website/technical questions, Monday to Friday, 8:30-17:00.

Contact

Address
Robertson House, Six Hills Way, Stevenage, SG1 2FQ

Bid documents

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Identifiers

Buyer reference
HCC2618236
Notice ID
100709-2026
OCID
ocds-h6vhtk-068efd

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External ID: fts-ocds-h6vhtk-068efd • Added 30 April 2026