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ID588 - Out of Hours Contact Centre
Aspire Housing
Awarded
services
This tender has closed
The submission deadline for this contract has passed. There may be more active services tenders from Aspire Housing, and hundreds more across the UK public sector.
Key details
Contracting authority
Aspire Housing
housing association
Region
N-u-L
Contract value
Not stated by buyer
Submissions closed
17 December 2025
Published
28 January 2026
Procurement
Contract period
1 April 2026 - 31 March 2031
5 years
Procedure type
Open procedure
CPV classifications
- 79512000 Call centre
What happened
Aspire Housing awarded this contract to Orbis Protect on 12 Jan 2026. The contract runs until 31 Mar 2031.
Description
Aspire Housing (referred to as "Aspire") is looking to appoint a provider of an Out of Hours Contact Centre provision for a contract commencing in April 2026 for a term of 3 years with the option to extend for a further 2 years, details of which are included in the enclosed documents.
Awarded supplier
Supplier
Orbis Protect
Award date
12 January 2026
Contact
Address
Kingsley, The Brampton, N-u-L, ST5 0QW
Contact name
Hannah Mapp
Email
Phone
Identifiers
Buyer reference
IT-537-62-ID588 - AWARD
Notice ID
4b4b8e62-6bed-46ad-bb10-31ab663f3a7a-881071
OCID
ocds-b5fd17-9c62d765-4523-4963-bd66-748319614de5
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View all →External ID: cf-ocds-b5fd17-9c62d765-4523-4963-bd66-748319614de5 • Added 29 April 2026