CBMDC 462 - automated telephony call routing solution
City of Bradford Metropolitan District Council
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Key details
Procurement
- 32543000 Telephone switchboards
- 79512000 Call centre
- 72000000 IT services: consulting, software development, Internet and support
What happened
City of Bradford Metropolitan District Council awarded this contract to NETCALL TECHNOLOGY LTD worth £41,252 on 9 Mar 2026. The contract runs until 31 Mar 2028.
Description
Automated telephony call routing solution, including Liberty Contact Portal, SolutionCare and Speech Recognition and Tuning. Used in the contact centre for external calls.
Procured via NHS Patient Healthcare Communications and Related IT Services framework - Lot 1: Patient Messaging Services
2 year, with 1 x 12 month extension
Awarded supplier
Contact
Identifiers
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View all →External ID: cf-ocds-b5fd17-bf7e2b2c-88c1-4a85-9fb6-072346a42c3d • Added 29 April 2026