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Estates Management Systems (MERLIN)

H M Revenue & Customs

Awarded
services
SME-friendly

This tender has closed

The submission deadline for this contract has passed. There may be more active services tenders from H M Revenue & Customs, and hundreds more across the UK public sector.

Key details

Contracting authority
Region
LONDON
Delivery: United Kingdom
Contract value
£161,200ex VAT
Submissions closed
30 October 2025
Published
13 March 2026

Procurement

Contract period
26 January 2026 - 25 January 2029
3 years
Procedure type
Call-off from a framework agreement
CPV classifications
  • 72268000 Software supply services

What happened

H M Revenue & Customs awarded this contract to Concerto Support Services Ltd worth £120,000 on 15 Dec 2025. The contract runs until 25 Jan 2029.

Description

Web-based lease and property management system enabling HMRC to manage its estate portfolio. Supports tracking of leases, rent reviews, break clauses, terminations and properties. Includes forward-looking alerts, document storage, reporting and user-role control via Single Sign-On, with SLA-backed support.

Awarded supplier

Supplier
Concerto Support Services Ltd
Companies House: 05124418
Award value
£120,000
Award date
15 December 2025

Contact

Address
100 Parliament Street, London, SS991AA
Contact name
Kinsley Cunningham

Identifiers

Buyer reference
CW105639
Notice ID
fdc61c4b-c3a0-4c2b-9a26-f90abe6f4fe6-888457
OCID
ocds-b5fd17-a3740246-8b67-4840-a254-fcca8957063e

Explore related tenders

External ID: cf-ocds-b5fd17-a3740246-8b67-4840-a254-fcca8957063e • Added 29 April 2026